In today’s transparent world, it is more important than ever for an organisation to run its business ethically.
That requires not only specific policies to be put in effect, but the participation of every single employee, from the CEO to the janitor, to act according to the set upon rules and regulations.
It can take one staff member to ruin the reputation of the entire brand, which is why it is imperative that all workers be on the same page about behaviours.
However, how can managers quantify what it means to be ethical?
There are specific aspects that can be considered and discussed with all employees to promote ethics in the workplace;
Whether your firm offers actual tangible products or services to clients, all staff should do their best to create the best possible offerings.
This can include double checking all work to make sure no mistakes have been made, or instilling quality control to validate that products have been assembled correctly.
Sense of Responsibility
Every employee should feel a sense of responsibility for not only her own workload, but for the overall success of the firm.
This often means helping out colleagues, answering questions from a client, or simply helping when no one requires it.
An ethical employee is disciplined enough to make sure all the work is done properly and on time.
If someone comes in late, leaves early, or is simply too tired to finish a project, it can affect all the other employees, and cause your team not to meet an important deadline.
Forbes states that “integrity means doing the right thing at all times and in all circumstances, whether or not anyone is watching.”
There are several ways you can make sure your staff has integrity, right from the hiring process.
Observe how the candidate speaks about his previous employers, his dedication to the job, etc.
If he is disrespectful or divulges sensitive information about the previous company, it is a red flag.
You can also monitor your staff by checking emails and installing video cameras to make sure they are in line with your expectations.
From day one on the job, managers need to stress the importance of teamwork.
By valuing and respecting colleagues, all employees will be able to ask for help if they need it, and coworkers will be able to look out for one another in the office.
An ethical company is one where the employees are properly trained, empowered and taught right from wrong. When staff cares about each other and is dedicated to the organisation, the company thrives on ethics.
Head of Training and Development
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Mark Williams is a learning and development professional, using business psychology and multiple intelligences to create fascinating and quickly-identifiable learning initiatives in the real-world business setting. Mark’s role at MTD is to ensure that our training is leading edge, and works closely with our trainers to develop the best learning experiences for all people on learning programmes. Mark designs and delivers training programmes for businesses both small and large and strives to ensure that MTD’s clients are receiving the very best training, support and services that will really make a difference to their business.