One of your main activities as a manager is to get your people performing to their best abilities. Unless you’re a one-man-band, you need people to contribute to the overall effectiveness of the business. After all, that’s what you pay them for.
But how can you drive that quality performance? How can you create the conditions so their performance is as good as it possibly can be?
Firstly, build a compelling, shared vision and direction. Challenging and clear objectives build energy into people, and engage them into sharing their abilities and energies on the team. Talk to them about why and what you are trying to achieve, but let them consider the how.
Then, put an enabling structure together. This means allowing people’s strengths to shine through. Build those strengths around each other, so you have complimentary ideas running parallel to each other.
Then, set up a reward system that will drive motivation. Give information that will encourage participation and help them accept responsibility. Only when they feel they know what’s going on will they accept the responsibility to achieve the goals you are aiming for.
Finally, show empowering leadership. Encourage synergy in the team. None of us is as smart as all of us, so identify how the performance strategies can be changed so that the invention of new processes can drive innovation between team members. Determine which members can be encourages to take on more responsibility, allowing them to feel empowered and keen to share forward-thinking ideas.
All this will encourage people to accept their role in driving performance forward, with your encouragement and support.
Mark Williams is a learning and development professional, using business psychology and multiple intelligences to create fascinating and quickly-identifiable learning initiatives in the real-world business setting. Mark’s role at MTD is to ensure that our training is leading edge, and works closely with our trainers to develop the best learning experiences for all people on learning programmes. Mark designs and delivers training programmes for businesses both small and large and strives to ensure that MTD’s clients are receiving the very best training, support and services that will really make a difference to their business.