One of the most difficult adjustments a new manager can make is moving from a customer service or team member role into a management or team leader role. The reason? The expectations placed on him or her shift significantly and it is often difficult to adjust one’s mindset to the new tasks at hand.
I’ve found that there are four main “expectations” placed on most leaders. They are:
It’s pretty safe to say that the average manager or leader carries a great deal of burden. If you find yourself in a new management role just relax, breathe, and focus. You wouldn’t have been placed in your position if someone hadn’t already recoginsed these traits in you. Now all you need to do is recognise them in yourself.
Mark Williams is a learning and development professional, using business psychology and multiple intelligences to create fascinating and quickly-identifiable learning initiatives in the real-world business setting. Mark’s role at MTD is to ensure that our training is leading edge, and works closely with our trainers to develop the best learning experiences for all people on learning programmes. Mark designs and delivers training programmes for businesses both small and large and strives to ensure that MTD’s clients are receiving the very best training, support and services that will really make a difference to their business.