Management Blog

Tips & advice to help you improve your performance

The Role Of The Leader In Customer Service

If you are a leader in a larger business or public sector organisation then you are probably not dealing with external clients on a regular basis. It is therefore easy (once you have agreed with them) to leave the policing of your customer service standards…

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5 Ways To Lead Your Organisation To Greatness

Any organisation needs a leader that people want to follow. Bringing people along with you on this journey involves great determination and high levels of engagement from your followers. (more…)

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Improving Your Public Speaking Ability To Become A More Successful Manager

Speaking in public is a very useful skill for any manager and in also in life. In the workplace this will include speaking in team meetings, making a sales pitch to a new client or presenting information in a board meeting. Outside work may include…

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The 5 Steps To Communication Success – Infographic

Becoming a successful communicator is very important as a manager or business owner as it will help you to build strong relationships with your team and help you to get the most out of your employees by delivering clear and effective instructions on what work…

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How To Be A Constructive Manager

Are you destructive or constructive in your approach to managing people? Destructive managers are critical and negative which demolishes moral, confidence and motivation. (more…)

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What Are The Top 7 Competencies Of A Great Manager?

Being the ideal manager and achieving job satisfaction come high on many managers’ wish lists. So, what competencies do you need to master to be a great manager? Here are 7 top competencies for a manager to develop and work on and some additional resources…

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Why Training & Development Is So Important For New Managers

The promotion trap for new managers is that they were promoted because they were good at their job not because they are good managers. They have been more used to doing the task than managing a group of people. (more…)

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3 Reasons Why Leaders Fail

The difference between being a successful manager or an unsuccessful manager is the ability to be a leader. Teams rely on their manager to take the lead knowing that they can follow with confidence. (more…)

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10 Top Qualities Of A Leader – Infographic

Becoming an effective and successful leader will require you to embody certain qualities that your team can follow and aspire to. These qualities can be learned and developed over time, so the first place to start is to understand what the top 10 qualities of…

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Change Management Champion- Infographic

Change can be terrifying or empowering. It depends on whether you manage change or it manages you. Change to your co-workers can cause stress and discouragement. This inforgraphic below breaks down the steps in which you can influence a positive attitude to your co-workers during…

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How Do You Know When An Employee Is Ready For Promotion?

Before even considering someone for promotion it is recommended that you first know the reasons NOT to promote someone. These include; because they work hard, they need the money, you like them because they are like you or you want to stop them leaving! In…

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7 Key Causes Of Conflict In The Workplace

  Conflict is a part of life and is as normal as breathing. As human beings we are so unique from each other with different needs that it is amazing we don’t have more disagreements! (more…)

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