Sooner or later, unless you’re a brilliant manager or extremely lucky, you will get a situation where two members of your team have a disagreement. This may result in conflict and you have to do something about it.
Most conflicts occur because of a role conflict. It’s seldom these days that it’s a personality conflict where two people can’t stand to be in the same room with each other. So how do you deal with a situation that requires your input? Learn More