How To Ensure A Win-Win When Conflict Arises

In his book Seven Habits Of Highly Effective People, Stephen Covey says that the fifth habit is, ‘Seek first to understand and then to be understood’. Most conflict occurs when people are stuck in their own position and are not prepared to see or appreciate the other person’s point of view. Learn More


Tips On Managing Conflict In The Workplace – Video Blog

When conflict arises in the workplace it can be a very difficult situation to deal with, and as a manager it is ultimately your responsibility to help resolve the situation as quickly and effectively as you can. Each person will have their own way of reacting to and dealing with conflict situations, and this short video gives you MTD’s top tips on conflict management to help you resolve the situation and restore harmony to the work place as soon as possible. Learn More