Can You Fire Someone Without The Pain?

I was reading an article by Margaret Heffernan about how to fire someone. She says it’s important to manage the exit with dignity and kindness. Your ability to do so can hugely improve your standing in the business and actually raise morale. She learned this lesson when she had to lose an employee who had been a really excellent co-worker. He’d filled in all kinds of positions, always been willing to do whatever was asked of him. But he’d joined with a passion for customer service, the business model changed, and the needs and his dreams were no longer compatible. Learn More