The tasking of interviewing potential new employees is a daunting process all by itself, but sometimes we forget about the process that comes before it – sorting through resumes.
Now let me clarify one point first. The online world is wonderful when it comes to making job postings public. Whereas we were once limited to word of mouth and print advertisements, online job boards give us the opportunity to extend our reach to areas we may not have been able to make contact in before. Learn More
As a manager, I’ve always found the interview process both fascinating and nerve-wracking. It’s fascinating because I get to meet and speak to dozens of incredible people – some great for the job and others not – but all from different walks of life. It’s nerve-wracking because I have to constantly stay on my toes, thinking of interview questions that will help me to almost force a person to show his or her true colors.
In my experience, I’ve found that interview questions serve three main purposes. They tell you whether or not the individual in question has the skills needed to join the workforce; they tell you whether or not a person is able to function well under pressure; and they give you a general idea of whether or not the person will be a good fit, personality wise, with your team. Learn More
Motivation. What is it? A motive is a thing – or an idea – that gives person incentive to move forward. Motivation can come in the form of a personal objective or a work-related goal. Whatever the reason for the motivation, it allows a person to continue to progress in life.
If this is true, your employees are constantly searching for some sort of motivation while at work. Motivation comes in many forms but the truth is that if they aren’t motivated they won’t be nearly as productive as you wish them to be. Here are a few things you can do to ensure your team stays motivated. Learn More
I hope you took a few minutes over the past couple of days to think about some of the coaching myths we covered on Monday. I think that after a while you’ll see how important it is to have a professional or executive coach in your life, especially if you want to continue to climb up the corporate ladder. Today I’m going to share 5 more myths and, hopefully, you’ll undertand what I’ve been trying to say. Learn More
As a manager you have a huge amount of repsonsibility when it comes to hiring and firing employees. You’ll do your best to hire the candidates you think are the best and you’ll have to document incidents in order to fire those who turn out to be not as great as they presented themselves. In the midst of all this, managers tend to forget one group of people – the good ones – the ones they should be working to retain.
A good employee isn’t one you can just leave alone, monitoring only when it comes time for the annual review or when you need to assign new work. Even good employees need attention and if they don’t get it, or feel appreciated, they might start to look elsewhere for work. Learn More
As much as we hate to deal with it, tragedy can and will strike our families and our employees and can do so at any given time. The loss of a parent, child, or other close family member can be devastating and the last thing your team member is thinking about is work.
Your job will be to help find ways in which your organisation can help your employees deal with their situations. It is incredibly important for you to recognize that a person who returns to work after only a few days, even weeks, is not fully recovered and will not be able to give you 100% of his attention. This is normal and is something you’ll have to learn to work with. Learn More
As a salesperson, or sales team leader, it is important that you recognize exactly when a customer has crossed the line from profitable to draining. While it is important, from a customer service aspect, for each customer to feel as though he’s your largest client, the truth is that you should be spending most of your time attempting to retain the clients who are the most likely to make repeat purchases. Otherwise, you’re simply spinning your wheels and your book of business will never grow. Learn More
The Equity Theory on job motivation, created by a psychologist known as John Stacey Adams, has been circulating since 1963. They theory talks about how employees who feel they are being treated fairly are likely to do more or better work than those who do not.
Treat me like an equal, I’ll work like an equal; treat me in an inferior manner, I will work in an inferior manner. Learn More