In order to have a good relationship with your clients, you need to have an open line of communication.
They must feel comfortable coming to you with questions, or bringing up concerns; otherwise, they may take their business elsewhere if they can’t address issues so you can help them. Learn More
Managers are responsible for taking care of their staff’s needs and responding to their concerns.
Oftentimes, employees are justified in their frustrations, which may be caused by long working hours, unsafe working conditions or lack of advancement opportunities. Learn More
Managers need to wear many hats. Not only are they responsible for overseeing employees and making sure they do their work correctly, but they also need to report back to their own bosses, and make sure their expectations are met and realised by the workers. Learn More