How many times have you had an employee miss an important due date because they claimed they didn’t hear you announce the correct one?
Or, how often do your staff members claim they can’t recall you ever mentioning a new project? Learn More
No one likes speaking to an angry person, but this scenario is even more difficult to handle when the person is a client of yours.
This is a unique relationship where you have to tread very carefully to make sure the client is left happy, lest they take their business elsewhere. Learn More
Social media advances have made it easier and faster than ever to communicate with clients.
Previously, companies had to put out press releases and wait for them to be picked up by outlets that would then report the news to consumers. Learn More
It is important to always strive to better oneself both personally and professionally.
Leaders should constantly be on the lookout for ways to better their approach to their staff, the more apt the boss is, the more productive workflow will be and the happier employees will become. Learn More
Personality in the workplace is a hot topic in business, with an array of titles for the “top business personalities” headlined across the financial sections of publications time and again. All of these “energiser” and “stabiliser” pop psych terms are attempting to capture three major personality concepts that psychologists have studied for years. Learn More
I joined a lively debate on a radio phone in recently that asked a similar question to mine above but in connection with entrepreneurs. Not surprisingly most of the contributors were entrepreneurs and nearly all of them had stories of parents or grandparents that were,I joined a lively debate on a radio phone in recently that Learn More