Outsourcing has become very important to many companies due to its strategic implications and cost saving benefits, but many companies have not derived the most effective benefits from it. How can you ensure that if you outsource work, you stand the best chance of success?
Firstly, identify your company’s core and non-core activities. Your core activities are those items central to your successfully serving the needs of existing and potential customers in your markets. These are seen as adding value and giving you a distinct competitive advantage, and the process of identifying these activities should be carried out at a top management level. You should therefore build your capabilities around these core areas that are critical to your business success. All non-core business can then be outsourced. Learn More