The Decision Making Process

We make hundreds of decisions each day. While making a decision may seem like a simple task, there are a number of key factors that you need to consider in order to make sure your final decision results in the outcome you desire. I’ve found, unfortunately, that the decision making process involves much more than a simple coin toss.

The decision making process is simple. You must:

– Recognize that a decision needs to be made.

– Identify all of the various alternatives available.

– Recognize and choose the best answer.

– Implement your decision.

Easier said than done, right?

The decisions you make do not always involve problems. Some decision making situations come as a result of opportunity, where you realize you have the chance to make a change and must determine the best way to take advantage. Perhaps you’ve won the lottery, for example, and must decide how to best invest your money.

I have found that there are two main types of decisions as well. A programmed decision is one that you make on a regular basis – what to have for breakfast, what supplier you’ll use when you need to purchase printer ink, etc. Others are nonprogrammed, meaning they do not come about every day and take more time and effort to consider. Deciding whether or not to fire an inadequate employee or determining how to split an unexpected bonus amongst your team members, for example.

Your strong decision making skills coupled with your now developing communication and delegation skills will enable you to constantly stay in control of your life, team, and workplace.

Do you have an example of a difficult decision and the unique process you had to go through in order to come to an end result? If so, please share. We’d love to hear about it.

Thanks again,


Sean McPheat

Managing Director

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Mark-WilliamsMark Williams

Mark Williams is a learning and development professional, using business psychology and multiple intelligences to create fascinating and quickly-identifiable learning initiatives in the real-world business setting. Mark’s role at MTD is to ensure that our training is leading edge, and works closely with our trainers to develop the best learning experiences for all people on learning programmes. Mark designs and delivers training programmes for businesses both small and large and strives to ensure that MTD’s clients are receiving the very best training, support and services that will really make a difference to their business.