Managing Service Delivery
Do you have the right models for managing service delivery? Do your clients get what they ask for, when they ask for it, and not a second later?
Do you have the right models for managing service delivery? Do your clients get what they ask for, when they ask for it, and not a second later?
Every manager plays an important part in the management cycle – where information is passed on from upper management to lower. What role do you play?
There are a myriad of different ways in which to appraise the performance of an employee. Review the different types and get a better understanding of which methods might work best for your team.
There are four main types of organisational control. Gain a better understanding of what they are and how they impact your day to day tasks.
Is your organisation under control? Find out why it’s important to keep track of what’s going on in your organisation and how losing control can have a negative impact on your entire operation.
Solutions For Managers
Our Management Training solutions range from open courses which are delivered in London, Manchester, Birmingham and Coventry through to Management Development Programmes. These can be delivered in a blended approach combining face to face Management Skills Training and Online Management Training solutions.
Leadership Solutions
Our award winning Leadership Development Programmes consist of modular topics and usually include some kind of personality diagnostic reporting like 360 Degree Assessments or DISC profiling. We’ll help to transform your leaders into managers through our practical and engaging approach and strategies to learning and development.
Why You Can Trust Us
Our reviews and credentials speak for themselves. We’re a trusted brand so you’ll be in safe hands. Please check out the Awards that we have won to give you the peace of mind that we will deliver the results that you require. With over 9,000 clients covering a range of different industries and sectors, we’ve got the skills and experience that you need.