I’ve found recently many of the enquiries I’ve received revolve around strategic thinking and the way strategy should be driven within the organisation. Whether it’s the economic situation we’re all facing, or the changes we are experiencing in business, it is obvious that management thought patterns are changing along with it, and many managers recognise[…..]
In Love ‘Em or Lose ‘Em: Getting Good People to Stay, Beverly Kay and Sharon Jordan-Evans write about creating commitment cultures. After 20 years of research and 60,000 exit interviews, the Saratoga Institute reports that 80% of turnover is related to unsatisfactory relationships with the boss. Talent retention and engagement will remain one of management’s[…..]
Learning new things is often seen as the vital ingredient to improving your management style. Here, we discuss how you can pick new things up quicker and easier, through a process called Accelerated Learning. Accelerated Learning is a unique way of presenting information to gain powerful learning experiences. It is not a theory, methodology or[…..]
Differentiation is vitally important to your business success because it helps you keep your customers coming back time after time. Do you realise that most companies replace the majority of their customers every five years? Businesses in general lose at least 10% of their customers every year. Thus, every five years the average business must[…..]
One of the many things we hear on our management courses is the whining that ‘I’m not a good time manager’. This mindset always creates problems for managers and does not allow us to tap into the potential to create a high performance culture within ourselves, department and organisation. The truth is that anyone can[…..]
Strange question? Maybe. Few people actually think about the style they adopt when they are listening to another person. But there is value in doing so, and I’d like to share some ideas that may help your communications in the future.