Ensuring Win-Win in Conflict Situations At Work

Dealing with conflict situations is not an easy option for most people at work. They tend to lean toward the extremes, rather than the solution, that is, they either become aggressive, passive-aggressive or submissive. None of these behavioural traits are the most effective way of dealing with a conflict or disagreement at work. One area[…..]

A Wake-Up Call For Businesses

The Headline in the New York Times read as follows: Why I am leaving Goldman-Sachs Greg Smith is resigning today as a Goldman Sachs executive director and head of the firm’s United States equity derivatives business in Europe, the Middle East and Africa.

How the Expectancy Theory of Motivation Really Works

Expectancy theory suggests that motivation is based on how much we want something and how likely we think we are to get it. I often discuss this facet of motivation when coaching managers, as it answers many questions about desire, want and need for extrinsic motivation. The formal framework of expectancy theory was developed by[…..]

Ineffective Managers – Now We Know Why

So…the secret is out. According to the Chartered Management Institute (CMI), almost half of managers believe their own bosses are ineffective. Of course, it depends on who you ask and what their current state is, but the UK survey of 4,500 managers showed that 43% described their own line manager as ineffective. And what of the[…..]

Proper Planning Prevents Poor Performance

  We all know that planning is essential in order to achieve overall organisational and departmental goals, but many plans I see when dealing with management development are, quite frankly, not worth the cigarette packet they are written on. So how do you make sure that, not only are your plans logical and well-defined, but[…..]