Defining and Modelling Excellence

  Who wouldn’t want their team to exhibit excellent work? The main reason I see managers complain about the quality of work produced by their teams is because we rarely talk about what excellence looks like and how we would know if it actually occurred. People make individual choices about what to do and how[…..]

Book Review – Managing by Henry Mintzberg

Henry Mintzberg’s book ‘Managing’ has received excellent reviews, and it’s got a good slot in my bookcase. The management guru talks about popular but false views about the nature of managerial work, separates fact from myth, and provides the best information yet published on what managers do and how they do it.

How to ensure MAGIC meetings

Meetings can be testing, even for the most prepared manager, and most people will agree that the amount of time wasted in meetings could be drastically reduced if several steps are taken. And those steps are fairly simple and straightforward.

How Focus Can Get Results

In a recent article on FOCUS, we outlined the five ways that focus can gain effective results. By aiming specifically at a goal, it’s like aiming a laser beam at a target; you go straight for the heart of the matter and identify how the means will achieve the end result. Well, to back this up, let me ask[…..]

How To Make Sure They Get it Right First Time

On one of our programs, a manager remarked that he had a team member who, no matter how he gave directions of what should be done, always failed to comply. It wasn’t a matter of competence or illiteracy…they just failed to do what was asked of them to the degree required. He asked what he[…..]

Make Personal Mastery Your Goal

  Don’t think that Excel is just a spreadsheet. To excel at something is a pinnacle of achievement. Personal mastery begins with a vision of what you want to achieve in your life or at work. Some of us may have goals and objectives, but these aren’t really visions. Visions inspire us. Goals are just[…..]

Become a First-Class Conversationalist

Meeting and talking with others is an excellent way of honing your thinking skills and becoming a person that others seek out for advice and information. So here are some ideas when we want to improve our hit rate when conversing with someone.

4 Levels of Employee Engagement

Ever despaired at your team members’ lack of engagement at work? Ever wondered whether your key employees leave their brains at the office door when they come in and put them back in when they leave? You’re not the only one! Many managers wonder how to get their team to actively share their creativity and[…..]