What makes us who we are? Naturally, it’s a mixture of our genetic makeup and our nurtured experiences. Some of our responses are based on our genes, but many of them are learned as we go along in life, conditioned in the main by who we meet, what we do and how we interpret what[…..]
How many of you really look forward to taking meetings? I take from the deafening silence that’s not too many of you! Meetings can be the bane of management, as you can probably count on the fingers of one hand those meetings that have been productive and a really good use of your time.
With 2019 around the corner, it’s time to look back and reflect on what you have achieved this year… Maybe you kicked off your new coaching and mentoring programme? Or finally started setting SMART objectives for your employees?
When asked to discuss the parameters managers use to assess their own and their department’s performance, the term ROI is often mentioned. While the returns on investment are critical to the success of any department, there is another measurement we sometimes fail to take into consideration. Yet it is one facet of our business that,[…..]
On some of our courses, we often ask managers ‘How many of you have got people in your team who have the potential to produce better work than they are showing at the moment?’ Normally, every hand goes up.