Although it is impossible to pinpoint the one thing that sets apart a great manager from a mediocre one, there are clearly different skills, ideas and opinions that set apart effective leaders from ineffective ones. The question that we get asked the most in our management training courses for “What are the top skills that[…..]
The answer to the question above is of course no but I like to think of management training as a bit like wearing leathers and a helmet when riding a motorbike. They won’t stop you crashing but they will offer a level of protection far greater than not wearing them at all!
Collins English Dictionary describes ‘soft skills’ as ‘desirable qualities for certain forms of employment that do not depend on acquired knowledge: they include common sense, the ability to deal with people, and a positive flexible attitude’. Certainly, the connotation is that someone who has common sense and a positive attitude is thought of as having[…..]