The 4 Negotiation Skills Every Leader Should Have

It has been proven time and time again that being a dictator in the office is not the best leadership tactic.

Instead of micromanaging your employees and telling them what needs to be done, you can improve productivity and better your corporate culture by involving your entire team in the decision making process, making your staff feel valued and appreciated.

However, knowing that individuals have different opinions and ideas about how to do things, you as the leader must have the negotiating skills to be able to get everyone to come to a single decision.

Below are the negotiation skills every leader should have:

Active Listening

In order to get all parties to come to a mutual decision, the leader must truly understand both sides of the story.

How can you achieve mutual ground between yourself and your staffers if you don’t truly know what it is they are trying to say?

The first step to a successful negotiation is the ability to truly listen to everyone involved without prejudgements and distractions.

Most of the time, it’s easy to come to a consensus if you really understand everyone’s point and give them the time to say what they feel.

Emotional Intelligence

Another key aspect to honing your negotiation skills is possessing high emotional intelligence (EI).

This is the ability to control your own emotions, not to get angry or frustrated when the discussion can get heated, and also be able to read the emotions of others.

If you can quickly tell that someone is getting upset or annoyed, you can step in and prevent the conflict from escalating, facilitating a smooth discussion to get to a consensus.

Good Communication Skills

You must be able to communicate well to be able to present your point in a calm and collected manner.

You need to be able to organise your thoughts, present evidence as to why your idea is superior and convince others of the same.

Sales Skills

The truth is that to convince others to follow your lead requires sales skills.

You have to be able to prove to people why your thought process is better, which often involves pointing out the benefits that they will receive.

If not, it can take the ability to offer trades or barter benefits, such as if you follow me on this strategy, I will back you up on the next one.

Thanks again

Mark Williams

Senior Management Trainer and Consultant

http://www.mtdtraining.com

(Image by Bigstockphoto)

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Mark-WilliamsMark Williams

Mark Williams is a learning and development professional, using business psychology and multiple intelligences to create fascinating and quickly-identifiable learning initiatives in the real-world business setting. Mark’s role at MTD is to ensure that our training is leading edge, and works closely with our trainers to develop the best learning experiences for all people on learning programmes. Mark designs and delivers training programmes for businesses both small and large and strives to ensure that MTD’s clients are receiving the very best training, support and services that will really make a difference to their business.