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Communication Skills

Clear bottle

How To Make Sure Our Communications Are Clear

A little girl was waiting her turn in the queue in the shop. Being only seven years old, she displayed that childhood naivety that endears us to young minds. She was Clear bottleobviously on an important errand for her mother. Learn More

Email

How To Manage Email Effectively

Email

Strategy advisor and author Peter Bregman recently wrote about a better way to handle email in the Harvard Business Review.  Instead of keeping Outlook open and sending, reading, and responding to mail continuously, he recommends scheduling several specific email sessions — each one a particular length, like 30 or 60 minutes– throughout the day (such as morning, mid-day, and afternoon) and following a specific pattern, or workflow during each session. Learn More

Persuasion

How To Persuade and Not Manipulate

As a manager, you need to sell. That is, selling a picture to all who will listen of what the future could be. You are, effectively, persuaders of a vision.

Of course, there’s a great distrust today of leaders because of their motives, broken promises and misguided decisions. So how do you persuade others without manipulating? How do you become a persuasive leader? Here are some ideas: Learn More

Positive VS Negative

How To Get Rid Of Negative Speak

Positive VS Negative

Is it really necessary to highlight the differences between Negative & Positive Language? You wouldn’t think so. And does it really matter anyway? Does it make a difference if we speak with negative undertones rather than sharing the PollyAnna world of Positive Thinking. Isn’t Positive Thinking overrated anyway? Learn More

Communication

Two Different Types of Communication – Which Do You Display Most Often?

Communication

When you communicate with someone, your style will depend on the purpose of the conversation, your intention behind it and what results you actually expect. Learn More

Flag

Looking From A Different Perspective

FlagSome managers were given the task of measuring the height of a flagpole. They looked at the task and discussed how it should be done. Ladders were purloined and tape measures  employed. Managers tried to climb the ladders, without success. The tape was dropped and tempers were raised. Learn More

speech collage

Become a First-Class Conversationalist

Meeting and talking with others is an excellent way of honing your thinking skills and becoming a person that others seek out for advice and information. So here are someConversation ideas when we want to improve our hit rate when conversing with someone. Learn More

Employee being told off by her boss

The Effect Of Negative Trigger Words In Conversations

Employee being told off by her bossMost of our communication is habitual. That means, we don’t have to think (and so don’t!) when we converse with another person. The conversation just flows and is often
forgotten the moment we move away. Learn More