There seems to be something in organisations today that lowers the creativity of people, something that almost sucks the positive and latent abilities out of them. The cause? Today’s management processes that drive discipline, economy, rationality and order, and place little or no value on…
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Why invest in your career? Simple. Because you are the only person who will take it seriously. Your boss and company may ‘say’ they are interested in you and provide lots of opportunities for you to advance; but if you don’t take them up, will…
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How do you become good at something? Most psychologists agree it’s repetition that makes something easy for us to do and that’s borne out by a study of our brain, which fires neurons in a repetitive way, called habituation. But when we do something so…
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On one of our programs, a manager remarked that he had a team member who, no matter how he gave directions of what should be done, always failed to comply. It wasn’t a matter of competence or illiteracy…they just failed to do what was asked…
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Don’t think that Excel is just a spreadsheet. To excel at something is a pinnacle of achievement. Personal mastery begins with a vision of what you want to achieve in your life or at work. Some of us may have goals and objectives, but…
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Many teams are actually just a group of people who happen to be working under the same roof. They may have similar jobs, work for the same company and aim for similar results, but are they all pulling in the same direction, meeting the same…
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What is your vision for your company, your department or yourself? Now, before you think this is going to be missive full of woo-woo and incantations, I’m talking about those common goals and compelling views of the future that help others, as well as yourself,…
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People very often confuse creativity and innovation. Basically, creativity is the thinking that generates ideas; innovation is the practical application of those creative ideas to meet your business’s objectives more effectively. But creativity is never enough on its own, since ideas are only the…
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Today’s economy has far-reaching effects on businesses, and we recognise that one of the key areas that are neglected because of cost implications is that of people-development. Many managers consider the only way they can develop their staff is by sending them on courses, which…
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‘In Search of Excellence’ is one of the most popular management books in recent years. It created the momentum for other business books and established customer service as a key form of differentiation and advantage. (more…)
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Learning new things is often seen as the vital ingredient to improving your management style. Here, we discuss how you can pick new things up quicker and easier, through a process called Accelerated Learning. Accelerated Learning is a unique way of presenting information to gain…
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Differentiation is vitally important to your business success because it helps you keep your customers coming back time after time. Do you realise that most companies replace the majority of their customers every five years? Businesses in general lose at least 10% of their customers…
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