Continuous Improvement

Tips & advice to help you improve your performance

 

How Do You Become Really Good At Something?

How do you become good at something? Most psychologists agree it’s repetition that makes something easy for us to do and that’s borne out by a study of our brain, which fires neurons in a repetitive way, called habituation. But when we do something so…

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How To Make Sure They Get it Right First Time

On one of our programs, a manager remarked that he had a team member who, no matter how he gave directions of what should be done, always failed to comply. It wasn’t a matter of competence or illiteracy…they just failed to do what was asked…

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Make Personal Mastery Your Goal

  Don’t think that Excel is just a spreadsheet. To excel at something is a pinnacle of achievement. Personal mastery begins with a vision of what you want to achieve in your life or at work. Some of us may have goals and objectives, but…

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Conducting a Team Self-Evaluation

Many teams are actually just a group of people who happen to be working under the same roof. They may have similar jobs, work for the same company and aim for similar results, but are they all pulling in the same direction, meeting the same…

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Turning The Vision Into Reality

What is your vision for your company, your department or yourself? Now, before you think this is going to be missive full of woo-woo and incantations, I’m talking about those common goals and compelling views of the future that help others, as well as yourself,…

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Developing Your Creativity as a Manager

  People very often confuse creativity and innovation. Basically, creativity is the thinking that generates ideas; innovation is the practical application of those creative ideas to meet your business’s objectives more effectively. But creativity is never enough on its own, since ideas are only the…

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How To Make On-The-Job Training Work Effectively

Today’s economy has far-reaching effects on businesses, and we recognise that one of the key areas that are neglected because of cost implications is that of people-development. Many managers consider the only way they can develop their staff is by sending them on courses, which…

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Searching For Excellence In The 21st Century

‘In Search of Excellence’ is one of the most popular management books in recent years. It created the momentum for other business books and established customer service as a key form of differentiation and advantage. (more…)

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How To Learn New Things Quicker And Easier

Learning new things is often seen as the vital ingredient to improving your management style. Here, we discuss how you can pick new things up quicker and easier, through a process called Accelerated Learning. Accelerated Learning is a unique way of presenting information to gain…

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How To Differentiate Your Company

Differentiation is vitally important to your business success because it helps you keep your customers coming back time after time. Do you realise that most companies replace the majority of their customers every five years? Businesses in general lose at least 10% of their customers…

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How To Support a Continuous Improvement Program

We had an interesting discussion on a recent training course about how continuous improvement within a department can be supported. One manager on the course was implementing a Kaizen Programme and his main concern was that the structure of the organisation, and especially his team,…

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Improve Your Career Prospects By Reading Effectively

Francis Bacon wrote, “Reading makes a full man” and Emerson wrote, “It’s a good reader that makes a good book”. Reading is one of the core skills of any good communicator. Our trainers will often ask delegates how many books have they got in their…

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