Do you go to work fearing something will go wrong – not because you don’t know how to do your job but because you still have trouble using the programs and systems put in place to make your life easier? If this is the case, it’s time to work on enhancing your technical skills. Doing so will not only help to secure your future but will allow you to go to work with a sense of calm instead of fear.
For those of us who aren’t techies, reading a technologically oriented book may seem like a nightmare. In truth, picking up a couple of simple books and familiarizing yourself with a few technological concepts really can’t hurt. For example, if you’re not good with Microsoft Excel you might pick up a book about the program itself. You may learn how to simply a function that you were having trouble with and, at worst, you might learn the correct verbage to use when asking your IT department for help.
There is no excuse for not knowing the names of the guys who work in your organisation’s IT department. You should not only know who they are, but you should have a good working relationship with them as well. Make friends with these people, and you’ll not only learn a little bit about your computer but they’ll be more likely to help you out when you have problems or training issues – even if they’re having a bad or busy day.
I know they’re time consuming, but online tutorials were designed for a reason – to make your life easier. It may seem like a waste of time to spend 30 minutes listening to an online training program, but imagine how much faster you could have solved that last tech problem had you only taken the time to watch the online training video that a) probably answered your question and b) probably ran shorter than it took you to find your own solution.
Enhancing your technical skills will give you the tools you need to effectively communicate as well. Make sure technical skill training sessions are included in your management courses and you’ll be surprised at how much more effective your and your fellow managers can really be.
Mark Williams is a learning and development professional, using business psychology and multiple intelligences to create fascinating and quickly-identifiable learning initiatives in the real-world business setting. Mark’s role at MTD is to ensure that our training is leading edge, and works closely with our trainers to develop the best learning experiences for all people on learning programmes. Mark designs and delivers training programmes for businesses both small and large and strives to ensure that MTD’s clients are receiving the very best training, support and services that will really make a difference to their business.