Interpersonal Skills

Tips & advice to help you improve your performance

 

How Your Attitude Shows In Your Behaviour

Have you ever judged someone else? Huh? Is water wet? Of course we all have done it. But what are those judgments usually based on? Normally it’s their behaviour, the things they do or say. We see a behaviour, we run them past our belief…

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Remembering Names and Faces

Isn’t it frustrating? You have just been introduced to someone, they have told you their name and it goes in but doesn’t stick. Then comes that embarrassing moment when you have to ask the person to repeat their name. Wouldn’t it have been better if…

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Being Powerfully Positive…The Can-Do Attitude

Many of the comments we get on our courses revolve around the way that people communicate with each other at work. Sometimes people can be pretty hard to each other, and relationships can be strained at best, destroyed at worst. People want you to provide…

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The Power Of The Management Mind

The human mind has been a fascination for me for many years. Interestingly, around 90% of what we know about the human brain has been discovered in the last 15 years. This has profound effects on how we manage and lead our people. Gone are…

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How Intelligent Are You? Higher Than You Might Think!

Let me ask you a question. Work out the answer before reading on: How many days are left until January 1st next year? Go and work out the answer now. Then read on. (more…)

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Become The Boss Who Inspires Others

Do you remember the best boss you ever had? No doubt they got results and were good communicators. But the best bosses are those we remember for emotional reasons – how they made us feel about our jobs, the company and ourselves. In other words,…

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Managing Your Boss When They Are Stressed

You’re under pressure, but your boss may be under even more! How can you deal with a boss who may be stressed and taking it out on you? Well, think first what it is that is actually causing the frustration. Be aware of the pressures…

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Are You an Approachable Manager?

Not long ago a friend of mine relayed a story about some difficult changes that had been going on within her organisation. The company had been talking about downsizing for months and, as time went by, she and her fellow employees become more and more…

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