The Basic Fundamentals of Knowledge Management

Your success as a manager will depend in part on your mindset concerning knowledge and the way it is handled.

When happens when you obtain new knowledge? Do you keep it to yourself or share it with others?

There are four things – we’ll call them fundamentals – you need to remember about knowledge, whether it’s intellectual or in some other tangible form:

  • Knowledge is never scarce. Knowledge is abundant. In many cases it is just waiting to be discovered.
  • The best thing you can do with knowledge is share it. Hoarding knowledge is useless.
  • People are the most valuable resource you can have on your side. They’re the ones that hold all the knowledge you’ll ever need.
  • Knowledge is gained through experience and learning.

Knowledge is intangible. The words out of your mothers mouth as you were growing up were words of knowledge. The articles in the newspaper today were a result of someone’s knowledge and hard work. The memo that landed on your desk this morning contained a sampling of someone’s knowledge.

You’re now in charge of making sure that the knowledge you have and come in contact with is shared with the people who need it most. Do you have a plan for making sure that happens effectively? Think about it.

Thanks again,


Sean McPheat

Managing Director

MTD Training   

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Updated on: 17 April, 2009

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