Most leaders and managers will procure goods and services for their businesses or organisations. This article is aimed at those relationships where you are responsible for the selection and ongoing management of the supplier.
When we make a significant purchase of goods or services in our personal lives we are using our own money. When we do the same thing at work we are spending ‘their’ money! Which do you worry about more? It will obviously depend on your attitude but making a mistake with your money will cost you, making a mistake with their money could cost you, your job!
Here are my top tips when selecting a new supplier:
Once you have chosen your new supplier and you start to work with them, again treat it like having a new employee start. They will need time to ‘bed in’ and be patient within reason. Always let them know immediately if they are not meeting your expectations.
I once worked with a Japanese firm that had expanded into the UK via the Netherlands. In their corporate values which had been translated firstly from Japanese to Dutch and then Dutch to English it stated “We will have friendly but tense relationships with our suppliers”. I love this saying and for me it means:
Hope that helps. I would be delighted to hear your thoughts, ideas, hints and tips on how you deal with your suppliers so do drop me a line.
Head of Training
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Mark Williams is a learning and development professional, using business psychology and multiple intelligences to create fascinating and quickly-identifiable learning initiatives in the real-world business setting. Mark’s role at MTD is to ensure that our training is leading edge, and works closely with our trainers to develop the best learning experiences for all people on learning programmes. Mark designs and delivers training programmes for businesses both small and large and strives to ensure that MTD’s clients are receiving the very best training, support and services that will really make a difference to their business.