The Management Blog

Tips & advice to help you improve your performance


Management Blog

Cartoon of brain processing

10 Ways To Generate Improved Performance

Cartoon of brain processingListening to managers at the recent Sales Conference in Coventry, I was struck by how many suffer from poor performance by their team members. This can be demotivating and frustrating for all concerned, so I’ve listed 10 ways that you can get better performance, not only from your team, but also yourself.

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Essential Project Management Features

Alright – here’s your chance to be a shining star. Your team has been handed its first project and you are now the sole project manager. How exciting! Learn More

4 comms

Communication Skills Masterclass – Part 4

4 commsOur last part of our Communication Skills Masterclass highlights how to be the type of communicator that people remember…for the right reasons!

Many people assume that because they have spoken, the other person has heard them, interpreted them correctly and understood them. Well, remember that the quality of our communication is judged by the response we receive. So if the other person does not respond in the way we envisaged, the first question we need to ask is, was my communication as clear as it could have been? Learn More

two phones

Communication Skills Masterclass – Part 3

two phonesIn Part One and Part Two, we discussed the need to listen effectively and get the real gist of what the other person is saying before earning the right to reply.

Here, we discuss how we can put a message together so that it is tailored for the audience (one or more people) and enable them to understand our message clearly. Learn More

phone operator

Communication Skills Masterclass – Part 2

phone operatorIn Part 1, we discussed the symptoms of poor listening and what makes us miss what the other person is saying. Here, we outline the skills you need to overcome the barriers that we put up when communicating with people. Learn More


Communication Skills MasterClass – Part 1

networkI’m going to share some of my favourite communication skills techniques with you, so read on for some guidelines and ideas that will help in all your communications in the future.

Firstly, we are going to look at Listening Skills and why they are so important. Learn More


When Does Change Happen? Here’s The Formula

formulaI came across an interesting equation fora management recently, and it clarifies why some change management programmes fail and others succeed.

It was developed by Dave Gleicher and enhanced by Dick Beckhard and others. Simply put, it states…
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How Good Are Your Multi-Tasking Skills?

Many people think the best way to get things done and produce more is to muti-task. Laura Stack thinks we have bought into what she calls the myths of multi-tasking; that is, we are doing more than one thing at a time, and we’re increasing our efficiency and productivity by working more quickly.

What we really mean is that we are switching between tasks. When we do that, none of the tasks gets our full attention. In the Journal of Experimental Attention (August 2001), research has shown that multi-tasking actually reduced productivity. Learn More