The Management Blog

Tips & advice to help you improve your performance


Management Blog

Where is Your Management Career Going?

Too often I see people earn the title of manager and then lose themselves in their new identity. Some will thrive and grow in their new positions while others will become stagnant after a period of time.

Most, when asked, will say they are “a manager” and my next question is always this:

What type of manager are you?

Truth be told, there are plenty of differences. We have general managers, senior managers, managers, supervisors, and – well – you get it… you could place a wide variety of different terms on the different levels or types of management. I know of one company that assigned the title of “Assistant Vice President” to every mid-level manager in the organization. Sounds nice, right? The problem is that many people don’t understand exactly what their titles mean.

Let’s take a look at a couple of those titles and their definitions:

  • General managers have a very broad responsibility, in most cases. General managers aren’t responsible for one specific part of an organisation. Instead they are responsible for the function of all areas – with each individual manger of those areas to get the jobd one.
  • Senior managers usually work in organisations with a lot of employees – those who feel as those there are so many levels they need to add additional people to the hierarchy to help keep control. Senior level managers generally fall somewhere below the general manager, but above a regular department manager.
  • Managers, in general, are individuals in charge of directing the work of a specific group of people. Managers may be in charge of an entire department, or they may be in charge of a team within a department. They’ll either report directly to the general manager, or to a “senior manager” above them.
  • A supervisor, in some cases, is considered a manager. In other places, a supervisor is someone who is in a junior management position. Supervisors may be in charge of a small portion of a team, reporting back to the manager at the end of the day as to the status of a project. Supervisors generally have very little authority, and in some cases can’t even hire or fire employees.

Where do you fall on the management mall map? Are you where you want to be, or are you aching to move up the corporate ladder?

Thanks again,


Sean McPheat

Managing Director

MTD Training   | Image courtesy of Big Stock Photo

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Now let me clarify one point first. The online world is wonderful when it comes to making job postings public. Whereas we were once limited to word of mouth and print advertisements, online job boards give us the opportunity to extend our reach to areas we may not have been able to make contact in before. Learn More

Vision vs. Strategy

Having a vision is important, regardless of your position within an organisation.

Your vision is your dream for your self, your team, or your organisation as a whole.

Here’s the problem, though. I’ve met dozens of people with great visions, but none of them had any idea how they would make those visions into a reality.

They had no strategy in mind. If your vision is your dream, then your strategy is your action plan. It’s the roadmap you create for yourself. If you follow that roadmap, your dreams will come true.

So you want to be the top selling sales team within the organisation?

What stragety will you devise in order to help your team members achieve that goal?

You want to have the best customer service reputation in the industry?

What will you do to help your team members be the best that they can be?

Once you have a strategy in mind, you’ll need to implement some specific tactics.

The tactics you use are the actual actions you take to make your dreams come true.

You’re no longer dreaming or thinking – you’re doing.

You will get up in the morning, you will go into the office, you will have a planning meeting, and you will continue by doing xyz. Get it?

Visions are dreams. Strategies are road maps.

Tactics are action. Take action. Whether that means becoming a better manager or achieving some other great goal. J

ust do it.

Thanks again,


Sean McPheat

Managing Director

MTD Training   | Image courtesy of Big Stock Photo

Management Blog Call To Action

7 Tips for Developing Your Leadership Skills

Have you been struggling with the concept of leadership lately? Are you unsure of how you should best blend your management responsibilities with your desire to be a leader to your team? Today I’d like to share 7 tips you can use to help enhance your leadership skills while maintaining your status as a strong manager.

  1. Always accept responsibility for your actions. Be responsible for the things you say and do on a personal level, during your interactions in social groups or professional organisations, and – of course – in the worlkplace. Accepting responsibility, even for your mistakes, will endear you to your team.
  2. Show your enthusiasm and loyalty towards your employer, even when times are tough. Show your team members that you take pride in your job and that you are proud to be an employee of XYZ Organisation. Even in the midst of tough times – like when layoffs are prevalent – you need to keep a positive attitude that your employees can identify with.
  3. Make sure you constantly set high, but achievable, standards for your team. The higher your standards, the better your output will be. Both you and your team members will be recognized for constantly completing superior work and you’ll be viewed as the leader who makes it happen.
  4. Take some time out to listen to your team members. If an employee comes into your office to talk to you about his day to day activities, listen for a minute and then turn things back to work. If an employee comes to you to talk about a pivotal change in his life – like a divorce or death in the family – take the time to listen and let him know you care. Find balance.
  5. Continue to improve your own skills by participating in continuing education classes. Not only will you have better communication and leadership skills, but you’ll be setting a great example for your team members as well.
  6. Remain free of stress in the workplace. If you do encounter stress, try to remain calm and composed. Do your best to identify and remove the cause of the stress in your workplace before it affects others.
  7. Delegate your authority clearly and in a fair manner. Trust your team members to get the job done right. If you don’t trust them, you should consider taking steps to redevelop your team.

Thanks again,


Sean McPheat

Managing Director

MTD Training   | Image courtesy of Big Stock Photo

Management Blog Call To Action

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