Giving feedback is one of the most under-rated forms of communication in management. If you don’t give quality feedback, or do it too seldom, you are, in effect, instituitionising mediocrity within your workplace. (more…)
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As Elton John eloquently put it, “Sorry seems to be the hardest word”. Why is it difficult for some managers to admit mistakes, learn from them and move on? (more…)
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When I ask that question of managers, I normally get a negative response; that is, they don’t think there is one trait that should be singled out above all others. Much better to be a rounded-out manager, rather than depend on a one-size-fits-all skill that…
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I love the British Summer…it’s my favourite day of the year! I was enjoying a good round of golf during a particularly warm spell last month, and was really enjoying it. Well, when I say ‘good’ round, it depends on your definition of that adjective,…
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Bronnie Ware, an Australian author, wrote a fascinating article called “The Top 5 Regrets of the Dying”. She’s now made these comments into a book, and it really hits the mark when we consider what really matters to us. (more…)
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In David McClelland’s book Human Motivation, he stated that humans were driven by a number of key principles that affect just about all of us. (more…)
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How do you become good at something? Most psychologists agree it’s repetition that makes something easy for us to do and that’s borne out by a study of our brain, which fires neurons in a repetitive way, called habituation. But when we do something so…
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Have you ever done something that you know didn’t live up to your personal values or standards? Duh, well yeah, of course! If you have, how have you explained away the reasons? What’s really interesting about humans is when we try to explain something unusual…
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A lion is basking in the sun when a fox comes along, looking upset. “What’s wrong?” asks the friendly lion. “My watch is broken”, replies the upset fox. “Give it to me; I’ll fix it for you”, says the lion. “How can you fix it?”…
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So many managers have told me about their hiring nightmares. They have advertised effectively, drawn a good number of highly-impressive CVs and held a lot of interviews. But no matter how well the person did at interview, they say that the person rarely lives up…
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How often do you proactively initiate feedback from your team members? I don’t mean the ad-hoc, daily discussions that are necessary for getting work done; I’m referring to the type of feedback that gives you direction, vision and strategic information to help you run your department…
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