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Anger Management

Angry business woman

The 4 Best Anger Management Tips

Angry business womanYour peace of mind is a terrible thing to waste!

That may not be exactly how the original saying goes, but surely no one will disagree with this updated one.

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Business woman keeping calm at desk

How To Keep Calm When An Employee Messes Up

Business woman keeping calm at deskAs a manager, your employees’ wins are your wins, but also, their fails are also your fails.

It can be extremely frustrating when your employee makes a mistake, especially if you feel that they should have known better.

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Notepad with Anger Management written

The 5 Things Managers Don’t Know about Anger Management

Notepad with Anger Management writtenOf all the skilled valued in an effective leader, anger isn’t one of them.

It may be hard to control your emotions and stay calm in a situation that makes you want to scream or punch a wall.

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one caucasian business woman

How To Effectively Deal With Your Anger At Work

one caucasian business womanNobody likes to be angry, which is especially true in a professional setting.

Losing your temper at work can quickly turn ugly, with you saying things you don’t mean, yelling or simply walking out. Learn More

Anger stress

How Managers Keep Their Cool In Stressful Situations

Sometimes it is underestimated how stressful the role of a manager can be.

With staff needing assistance, coordinating and having your own workload to worry about, it can be hard to keep your head in these situations. Learn More

Frustrated man punching laptop screen

3 Quick Tips On Managing Anger In The Office

Frustrated man punching laptop screen

Stressful situations happen all too frequently at the office. A customer may be incredibly pushy, asking for things that simply cannot be done. Learn More

Angry

Does an Emotionally Intelligent Manager Ever Get Angry?

Angry

On one of our courses on Emotional Intelligence, the question came up “Does an Emotionally Intelligent manager ever get angry?

Do you think being angry shows a weakness on your part? Even if you feel angry, does that mean you should bottle up your emotions and not show any signs of it, so you always come across as calm, collected and rational? Learn More

angryier

What To Do When Confronting Anger

angryierThere are few situations that cause more angst and frustration than having to deal with another person’s anger. Whatever the reason, when another person is angry, they rarely think straight, as emotions are running strong and can have an over-bearing control over the things said and done.

What can you do when someone else is displaying anger? Here are some tips to help. Learn More

anger management

5 Reasons to Run an Anger Management Course

anger managementWe’ve talked about anger and the importance of properly managing it in the past. The truth is that everyone is going to get angry while at work at least once during the course of his career. Everyone will handle that anger differently but there are a few who will have no idea how to appropriately respond to anger – especially in a formal environment. While throwing things around or yelling may work in the privacy of your home, it simply doesn’t fly in the work environment. Learn More

Enhancing Your Interpersonal Skills

Something we don’t necessarily talk about enough is your level of interpersonal skills. Your interpersonal skills dictate your ability to communicate and deal with other individuals on a regular basis. If you lack interpersonal skills you may find yourself labelled as difficult to communicate with, stubborn, aloof, or any of a number of negative descriptions.

In order to develop great interpersonal skills you need to focus on four main qualities. These can be summarised easily by remembering the STAR acronym.

  • S = Sensitivity. You need to be aware of the different needs of each of the people on your team. No two people are alike, and each will need to be treated differently.
  • T = Tolerance. Not everyone you work with will have the same beliefs. You need, especially as a manager, to be able to set aside your own personal beliefs so that you can objectively work with and understand the beliefs of your employees. Tolerance applies not only to cultural and religious beliefs but to individual work ethic as well (within reason, of course).
  • A = Assertion. You’re the manager. You’re in charge. You have the final say. You don’t have to be arrogant or rude to get your point across but if you see something about to go wrong you do need to have the guts to stand up for yourself and your ideas.
  • R = Restraint. We all have times where we want to say or do something inappropriate. You need to have the presence of mind to stop and think before speaking or taking action. If you need help, go back and brush up on some of your anger management tactics.

Get all four of these factors under control and you’re bound to build beautiful relationships with your team members and fellow managers. Let one slip and you may just find you aren’t necessarily a favourite within your office.

Thanks again,

Sean

Sean McPheat

Managing Director

MTD Training | Management Blog | Image courtesy of Big Stock Photo

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