As a trainer and educator I’m in the learning business and in one form or another I’ve been in this business for over thirty years. During that time one thing has always puzzled me and I still have no definitive answer, so I wonder if you can help?
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Communication barriers exist all around us. Misinterpretations abound in our discussions with team members. We delete, distort and generalise information in every conversation. And yet we think we clearly understand what others are saying and why they are saying it.
Thanks again
Sean
Sean McPheat
Managing Director
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