Humans are emotional beings, which means that when a manager must discipline a member of their team, emotions are flying high.
No one likes to hear negative feedback, which is why it is easy for a simple feedback session to turn personal and get nasty.
Regardless of how long you’re in management, there will come a time when you will have to face the prospect of offering some kind of discipline to a staff member. Although thought of as being punishment, discipline should be seen as a way of convincing someone there are higher standards to attain, and you are offering the individual the chance to improve.
While progressive discipline is generally the most effective method of dealing with discipline, it must be practiced within a larger framework. To increase the likelihood of positively influencing employee performance and protecting against legal action, keep Douglas McGregor’s “hot stove rule” in mind: Learn More