The Management Blog
Tips & advice to help you improve your performance
Excellent communication in the office is imperative.
What you say (and what you don’t say) to your employees greatly influences the corporate culture, their satisfaction with work, productivity levels and loyalty to the company.
Some say that with texting, emails and “Whatsapping” that the art of true conversation, i.e something that comes out of your mouth, is lost!
Motivating employees is a large part of the manager’s role.
It is a proven fact that individuals perform smarter and better when they are empowered, provided with clear objectives and rewards for achieving them.
Team building activities and events should be interwoven in your company culture.
Effective teamwork has been proven to offer a myriad of benefits to your organisation, such as more productivity, higher sales, better team cohesion, happier company culture, less employee turnover and more loyal employees.
Do you get the sense that your team members are burnt out, unmotivated and overall not happy?
Those are all signs that your team’s morale is down.
I have recently read the story of Judy Estrin from the US who has been involved in the founding of eight businesses. She also has extensive experience and held senior board management positions at some huge enterprises including Walt Disney, FedEx and Sun Microsystems. Her motive for work is that she is “Addicted to the excitement of building teams’ Learn More
Many teams are actually just a group of people who happen to be working under the same roof. They may have similar jobs, work for the same company and aim for similar
results, but are they all pulling in the same direction, meeting the same objectives and aiding each other to create a great working environment?
How can the team measure how effective they are and how can you ensure they are all singing from the same song-sheet, as it were?
You could carry out a team assessment. Or, better still, let them carry out a self-assessment themselves.
Here’s how you can set one up:
1) Plan some time and inform every team member what is going to happen. You could provide lunch or snacks, so they see you feel this is important.
2) Get them to think about two key questions: What’s going well that we should keep and continue with? In what ways does the team need to improve?
3) Then get them to assess the team against 10 criteria:
You can choose others if you feel them appropriate for the team environment.
Allow team members to assess how they feel against each of the criteria. You can devise a scoring system that will help you compare each person’s thoughts (something like 0-10 will suffice)
After marks have been collated, appoint a facilitator whose job is to discuss the results and reach a consensus on action plans
Record the team’s ideas on a flip, so everyone can see them.
Review and prioritise this list before the end of the meeting
Arrange to have the list distributed to all team members.
Decide what follow-up actions are necessary.
Conduct an informal assessment of the meeting.
Decide on future plans for action based on the results of the feedback.
By carrying out an exercise like this, you get every team member to assess how they feel against key criteria. Then, make sure you listen to what is said at this self-assessment and see if you can devise some ‘quick-wins’ so the team can see the exercise was worth getting involved with.
Conducting a self-assessment is something you can carry out annually to check on progress. The team will respond well if they see results coming from it, and you will have achieved a high level of support so that the group of people you are managing maintains its ‘team’ ethos.
Head of Training
The other day we took a look at some of the main principles of team building and how they effect the success of a team from the inside out. Today I’d like to share a few more concepts in the hopes you’ll be able to apply them to your next team building (or team growing) experience.
Do the members of your team understand the context? In short, do they understand not only the main purpose of the team but how the work the team completes will help the organization reach its ultimate, long-term goals? In short, your team members should feel as though their team is important to the organization.
Does the team feel as though it has the tools it needs to perform competently?Most team members, when asking themselves this question, aren’t looking for materials but are looking at the other people on the team. Do they feel as though everyone in the group is capable of getting the job done. Are they kowledgeable and skilled?
Does the team have control of the project?Have you given the team the power it needs to get the job done while setting boundaries and limitations that will prevent them from going over budget or missing their deadlines? Control is good. Having to redo a project because the team members let the power associated with the work go to their heads is bad.
Is everyone communicating?Communication is key in any venture. Are all members of your team encouraged to give feedback and express their honest opinions. If not, they may be wondering why they are a part of the team at all.
Does your team understand that their work comes with consequences? Do they understand that they are accountable for what they do and do not accomplish and that if the job does not get done there will be consequences? Likewise, will they be rewarded for getting the job done on time and within budget?
Choosing a group of people to participate in a team is easy. Making sure those people are happy, can work together, and actually get the job done is another. You’ll have to work on the team from the inside out but I guarantee once you’re done you’ll have a highly functioning group you’ll be proud to have under your wings.
We’ve spoken several times about how important it is to build a great team. As managers we spend a lot of time focused on building a team and working as a team but we sometimes forget to step back and take a look at how our team members feel about being a part of the team – as part of a team in genearal and, more important, as part of our teams specifically.
So what areas of team building should you really be looking at in order to ensure both the happiness of your team members and the group’s overall success? Here are a few concepts to get you started… Learn More