Presentation in office

Disability Awareness Training

Learn how to meet the needs and requirements of disabled people

Disability Awareness Training
Learn how to meet the needs and requirements of disabled people

Meeting The Needs Of Disabled People


Is your company and staff meeting it’s legal obligations when it comes to meeting the needs of disabled people?

If it isn’t you could be taken to court.

Are you addressing disability as part of your training?

Can your customers or visitors easily gain access to your building and contact you easily?

Do you know what the “concept of reasonable adjustment in employment” is?

If you answered NO to any of the questions above you may be in breach of the Equality Act 2010 which along with along with other Acts replaced the Disability Discrimination Act 1995. The Equality Act 2010 requires all employers to provide employment rights for disabled people and it also against the law for any company that provides goods and services to offer a less favourable service to a disabled person.

This course will make sure that you have got all of your bases covered when it comes to meeting the needs of disabled people – both your staff, suppliers and customers.

Below are indicative training topics. Select which ones you would like to make up your course or tell us what you need.

Indicative Content


  • What do you know about disability?
  • Understanding the social model of disability
  • Examine attitudes that society has towards disabled people – common assumptions and labelling

Access & Communications

  • Explore your current barriers to access and integration of disabled people
  • Explore the communication barriers that disabled people may have
  • How to improve access for people with disabilities
  • How to improve communications to people with a range of different disabilities


  • What is “The Equality Act 2010?”
  • What does the Act mean to your company?
  • What does the Act mean to you and/or your team
  • Review of existing organisational policies and procedures

Personal Action Planning

  • What you can do to make sure that you are doing all you can
  • What do you need to stop doing and start doing?
  • What do you need to do more of and less of?
CPD logo
All of our management training courses are CPD Certified.

This means that all participants will receive a CPD Certificate after taking this course.

There’s no additional cost for the certificate.

Get In Touch!

If you have got some training requirements in mind please call us on 0333 320 2883 or complete the online form below and tell us about what they are and we’ll get back to you with some options and costs.