Management Skills Training

Receive A Thorough Grounding In The Essentials Of Management

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Upcoming Dates

2-Day Essential Management Skills Course

Course Overview

“Essential Management Skills” will provide you with an excellent foundation in all the skills and behaviours required to be an outstanding manager to get the best from your people.

Managing the process and workload is just not enough nowadays. Instead, the modern manager needs to be able to motivate their team, be able to manage change, deal with difficult people, manage performance, they need to be able to coach and develop their staff – the list goes on!

After having attended this workshop, you will go back to the workplace with a toolbox full of management skills that you can use to guarantee your success in managing yourself and others.

This course is accredited with the Institute of Leadership & Management (ILM) and is also CPD accredited, which means that you have the opportunity to receive 2 certificates from attending this course.

ILM logo CPD logo

Upcoming Dates

Who Will Benefit From Our Management Skills Course?

Our essential management course will benefit anyone who manages people, in particular:

  • First Time Managers
  • Supervisors
  • Team Leaders
  • Sales Managers
  • HR Professionals
  • Project Managers
  • Change Managers
  • New Managers
  • Staff Who Have Had No Formal Management Training

With The Help Of This Course Delegates Will Be Able To:

  • Motivate and inspire employees
  • Coach and develop staff effectively
  • Resolve conflicts quickly
  • Build and lead high performing teams
  • Gain enthusiastic cooperation
  • Resolve performance issues quickly and effectively
  • Delegate tasks with confidence
  • Organise your time and workload

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Essential Management Skills Training Agenda

Day 1

Introduction & Objectives

What Makes An Effective Manager?
Here we look at the difference between management and leadership. What are the key duties of a manager? What makes an outstanding manager? Management best practices pre and post COVID.

Exploring Your Managerial Style/Potential

Take a managerial assessment to find out your current managerial style and how to use this back at the workplace, management styles team game, find out what your style means to your team and how to develop your managerial skills further

Coaching & Feedback Skills

Learn how to coach and give feedback to your staff members to help their personal and professional development. Learn different models of coaching and how to give positive and constructive feedback to apply these to fit the situation. i.e. formal coaching sessions, on the job coaching, reviews etc


Communication & Influencing Skills
Learn how to be a master communicator and how to get your point across in a clear, concise and positive manner. Learn how to build rapport, the importance of non-verbal communication and how to influence others to see your point of view so that you sell your idea effectively. Learn how to communicate effectively in a remote environment if this is applicable to you.

Managing Conflict

Learn how to manage conflict on a one on one basis as well as managing conflict between members of your team. Learn communication and process techniques to be able to handle any conflict situation that may arise.


Day 2

Delegation Skills

Learn why delegating is important and decide which of the seven levels of delegation is right for your team members.

Managing Performance

Learn how to set goals, objectives and put development plans together with your staff. Learn how to review performance and how to manage under-performers. Learn how to deal with difficult people in an effective manner.

Building High Performance Teams

Building highly effective and performing teams is an essential objective in your role. Learn how to gel all of the members in your team to work together and to exceed all targets that I asked of you.


Time Management

Managing your time and juggling workloads is a difficult task. Learn how to prioritise your work and know how to manage conflicting priorities. Gain an appreciation of the difference between “importance” and “priority” and how to effectively delegate your work.

Motivation Skills & Understanding Others

Learn what makes people tick and what gets them out of bed in a morning and how to use this to your advantage. Learn how to elicit your staff’s motivations, values and beliefs and how to tailor your communications with them to motivate them to do an outstanding job in all that they do.


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Reviews From Previous Attendees


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Your Course Leaders


Knowledge Of The Subjects

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9.3 out of 10

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9.5 out of 10



Hilton Garden Inn


Eastern Perimeter Road
Hatton Cross, London

The Village Hotel


Dolomite Avenue

The Village Hotel


Cheadle Road
Cheadle Hulme, Cheadle

Double Tree by Hilton
Central London


60 Pentonville Road
Angel Kings Cross, London
N1 9LA


Information fee


ILM logo

Course with both
£595 + VAT


CPD logo

Course with
£495 + VAT


This 2-day management skills course is accredited by the Institute of Leadership & Management (ILM) and is also CPD Certified (Continuing Professional Development).

After attending the course you will receive a CPD certificate as standard.

Following this manager skills training, you can also choose to take a short multiple choice assessment back in the workplace (based on the content covered across the 2 days), and upon passing you will also receive an ILM Assured certificate.

Therefore you will receive 2 accredited certifications.

Included Within The Registration Fee

  • CPD certificate as standard (Optional ILM certificate)
  • Course workbook
  • Handouts
  • Lunch
  • Refreshments throughout the day
  • Weekly management tips delivered via email to keep you sharp
  • Access to our online management training academy (50+ training sessions)
  • Unlimited email and telephone support from your trainer after the course

Start/Finish Times

Start: 9:30am Finish: 4:30 – 5:00pm

Please click on BOOK NOW below to reserve your place. We will then confirm the booking through email and will send you the joining instructions and invoice.


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Get In Touch!

If you have got some training requirements in mind call us on 0333 320 2883 or complete the online form below and tell us about what they are and we’ll get back to you with some options and costs