Our Polices

 
At MTD Training, we take our responsibilities seriously — to our clients, learners, staff, and the wider community.

This page brings together our key policies that guide how we work, how we treat others, and how we handle important matters like complaints, safeguarding, and equality.

It’s all here, in one place, for transparency and easy access.

Legal, Ethical & Operational Policies

GDPR Policy

How we collect, use, store, and protect your personal data — and your rights under the UK GDPR and Data Protection Act.
Read the GDPR Policy PDF

Complaints Policy

Our step-by-step approach for handling any concerns you may have about our services or experiences with us.
Read the Complaints Policy PDF

Safeguarding & Prevent Policy

How we keep learners safe — including our commitment to preventing radicalisation and protecting vulnerable individuals.
Read the Safeguarding & Prevent Policy PDF

Anti-Slavery & Human Trafficking Policy

Our statement and stance on ensuring our business and supply chains are free from modern slavery.
Read the Anti-Slavery Policy PDF

Equal Opportunities Policy

We’re committed to fairness and inclusion — this policy explains how we support equal access and treatment in everything we do.
Read the Equal Opportunities Policy PDF

Anti-Bribery Policy

Our code of conduct on preventing bribery and corruption, both internally and in our dealings with partners and clients.
Read the Anti-Bribery Policy PDF

Corporate Social Responsibility Policy

An overview of how we contribute to society — from ethical business practices to environmental care and social value.
Read the CSR Policy PDF

Terms & Conditions

MTD Management Terms & Conditions

The terms that apply to our training, coaching and consultancy services. Please read carefully before engaging with us.
Read the MTD T&Cs

Open Courses – Terms & Conditions

Specific terms relating to our virtual open courses, including bookings, cancellations, and learner expectations.
Read the Open Courses T&Cs PDF

Need Support or More Info?

If you have any questions about any of these documents, or you need them in an alternative format, please get in touch with our team.

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