Brits are more likely than anyone in the world to carry stress home after work, according to our new analysis. We analysed 19,819 UK responses to our free EQ DNA emotional intelligence assessment and found that 30% of Brits can’t switch off once they’ve left...
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The most common mistake new managers make in their first 90 days is trying to manage the way their old manager did, whether that manager was good or bad. Some copy what worked for a leader they admired. Others unconsciously repeat patterns from someone who...
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The difference between training and coaching comes down to what someone needs right now. Training delivers knowledge and builds new skills. Coaching develops the ability to use those skills more effectively. Both have a place in L&D, and confusing one for the other is one...
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The founder and CEO of MTD Training and Skillshub releases the UNLED® book, online courses and workshops, built on 25 years of developing managers in more than 9,000 organisations worldwide. Sean McPheat, leadership authority, author and founder and CEO of MTD Training and Skillshub, today...
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Leadership sets the vision and inspires people to buy into change, while management focuses on organising resources, process management and efficiently. Key Points: Leadership and management are distinct skill sets that serve different purposes Neither is more important than the other. Both are essential to...
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The core topics in leadership training include emotional intelligence, self-awareness, communication, conflict management, difficult conversations, influencing, delegation, coaching, project execution, financial awareness, strategic thinking, and leading digital change. That’s the short answer. But if you’re trying to build or buy a programme that actually works,...
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Management training should include the practical skills managers need to handle the moments that drive performance — feedback conversations, delegation, decision-making, difficult conversations, and the habit of following through. But knowing the list isn’t enough. Most programmes cover these topics on a slide deck...
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Good leadership training does two things well: it covers the right topics, and it follows a structure that turns learning into lasting behaviour change. Get one without the other, and very little actually shifts. That distinction matters more than most people realise. Plenty of programmes...
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A manager development plan is a documented agreement between a manager, their line manager, and often HR or L&D. It sets out the skills, behaviours, and performance outcomes for the manager to achieve over an agreed period. A successful development plan needs goals that focus...
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Manager empowerment means giving managers the freedom, tools, and decision-making authority they need to lead rather than simply relay information. When done well, it boosts productivity, deepens employee engagement, and reduces burnout by building a culture grounded in trust and clear accountability. Central to this...
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A good manager improves team performance by communicating clearly, demonstrating empathy, coaching, and emotional intelligence. Effective managers delegate, give constructive feedback, they empower and trust their team members and remove any issues that are in their way leading to improvements in performance both individually and...
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Manager’s coaching qualification proves you’re never too old to learn during National Apprenticeship Week (February 9 – 15) A Surrey mother has proved that determination and commitment can unlock new career opportunities at any age after achieving a distinction in her coaching apprenticeship while working...
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