Communication Skills Webinar

Communication Skills Webinar

Ready to go. 90 minute to 2 hour versions available.


To be an effective manager you need to have excellent communication skills.

It’s all about being able to listen and then get your point across in the right way.

This workshop will provide you with the fundamental skills to understand what it takes to be a master communicator and to really improve in this area.


By the end of this workshop, you will be able to:

  • Describe what effective communication actually is
  • Improve your questioning and listening skills
  • Overcome barriers to effective communication
  • Handle conflict more productively

Workshop Outline

Duration: 90 or 120 minute versions (including a short break)

Materials: Virtual handouts provided to work through

  • Objectives of this workshop
  • The communication process
  • The importance of effective communication at work and the effects of poor communication
  • How to improve your listening skills
  • Effective questioning strategies
  • Possible barriers to communication and methods to overcome them
  • Non-verbal communication – body language and tonality
  • Effects of attitudes, perception and cultures on the interpretation of non-verbal messages
  • Understanding conflict and how to manage it

This Session Includes

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Pre-Session Activity
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Polls & Questions
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Hand Up Q&A


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Interactive Exercises
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Case Studies & Examples
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Recorded For Future Playback


Customise Your Webinar

We can add, take out or amend any content that you like to make sure that we design and deliver your webinar EXACTLY as you want it.

Please contact us on 0333 320 2883 or email to discuss your requirements

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Make An Enquiry

Please call us on 0333 320 2883

Email us at or complete our online form below with what you are looking for and what you would like to achieve and we will get back to you with a free, no obligation proposal along with the costs.