Essential supervisor skills. Open courses delivered around the UK. ILM & CPD accredited.
Training for your supervisors designed and delivered around your exact needs.
Choose from LIVE webinars or an off-the-shelf online course.
Trusted By The Public & Private Sector
Our supervisory training courses are accredited with the Institute of Leadership & Management and are CPD Certified.
If you attend one of our public courses you can receive two certificates. The ILM certificate requires you to take a short multiple choice assessment.
Overview | Supervisor Training Courses
No matter whether you’re new to the role or an experienced supervisor who has had no formal training in the past, our solutions will equip you with the knowledge, skills, and techniques to excel in your role.
We offer a range of supervisory training solutions that include open courses, in-house training and an ILM assured online course.
Some of the key skills that all our solutions cover include:
- Understanding the role of a top performing supervisor
- How to adopt the right management style for the situation
- Verbal and non-verbal communication
- Covering essential management skills training topics
- How to coach team members to maximise their potential
- How to provide constructure feedback in the right way
- Managing conflict effectively
- Hold challenging conversations
- How to manage performance
- Understanding diversity, equality, and inclusion in the workplace
- Effective problem solving and making effective decisions
Course Outline | Supervisory Training
Here is an example of an in-house, customised course we can run for you. We can deliver this course exactly as it is below, or we can tweak it to suit your requirements.
Building Supervisory Foundations
- Define the modern supervisor’s role and expectations.
- Recognise core supervisory skills and their impact on team dynamics.
- Explore how personal attitudes shape behaviours in the workplace.
- Assess what team members need from you as their supervisor.
Effective and Clear Communication
- Develop skills for communicating with confidence, clarity, and purpose.
- Practice techniques to manage and de-escalate emotions during conflict.
- Learn strategies to ensure messages are understood and followed.
Inspiring Team Performance and Growth
- Develop essential mentoring skills to create a motivated team.
- Use effective feedback methods, like the SBI model, to encourage continuous improvement.
- Set meaningful and actionable SMART goals that align with team objectives.
Coaching for Development
- Explore coaching techniques to empower team members in their roles.
- Guide team members through personal development planning.
- Understand the importance of active listening and open-ended questioning in coaching conversations.
Adapting to Change and Building Resilience
- Build skills to lead your team through periods of change and uncertainty.
- Understand resilience-building techniques and how to promote adaptability within your team.
- Practice supporting team members in staying focused and engaged during transitions.
Key Features | Supervisor Course
Supervisor Skills Training
Learn the latest techniques and strategies to become a more effective supervisor. All delivered in an engaging way that is easy to understand and implement by top trainers.
Embed The Learning
Learning supervisory skills is one thing but putting them into practice is another challenge! That’s why our courses always includes way to embed the learning at work.
Certification
All our solutions are assured by the Institute of Leadership and Management and are CPD certified. This reassures you that the training you will receive is the very best.
What Learners Say
Our learners tell us that the supervisory skills that they learn on our courses equip them for their role. Please check out our independent Feefo reviews to see for yourself.
On-Going Supervisory Help
All learners will receive 6 months access to our sister company Skillshub’s eLearning platform. They will also receive email and phone support that they can tap into.
Similar Learners
Our courses are ideal if you’ve had no formal training or a new to the role. All the other learners on our course are in the same boat as you which helps to gel the group.
FAQs about Supervisor Training Courses
What Is Supervisor Training?
Supervisor training helps new or informal supervisors become effective leaders of their teams.
It gives you the understanding, skills, and confidence to manage others. The course covers supervisor-roles and responsibilities, communication (both verbal & non-verbal), coaching your team, providing feedback, resolving conflict, managing performance, and embracing diversity, equality, & inclusion. Whether you’re stepping into supervision for the first time or want to formalise what you’ve learned on the job, this training gives you a solid foundation. It also works hand in hand with management training, ensuring supervisors not only manage tasks but also lead their people effectively.
What Are The Benefits Of Supervisor Training?
You’ll gain credibility, confidence, and consistency in how you lead.
Supervisors who receive formal training tend to communicate more clearly, make better decisions, coach their teams more effectively, and handle challenging conversations with greater ease. This brings improved morale, reduced turnover, more consistent performance, and fewer misunderstandings. Having supervisors trained also helps organisations meet quality and inclusion standards, and makes leadership transitions smoother. These benefits are strengthened by leadership training courses, which develop the broader skills needed to motivate and inspire teams.
What Does The Training Cover?
Core supervisory skills across role definition, communication, feedback, conflict, performance, and adaptability.
Specific topics include defining the supervisor’s role and expectations; adopting the right management style for different situations; verbal and non-verbal communication; coaching techniques; providing constructive feedback; managing conflict; leading performance conversations; understanding equality, diversity & inclusion; problem solving and decision making; and resilience-building for both the supervisor and their team. For those ready to go further, our training courses for managers expand on these foundations, giving you advanced tools in decision-making, delegation, and strategic leadership.
What Options Are Available For Delivery?
Various formats to suit different experience levels, locations, and learning preferences.
You can participate in open courses held at locations around the UK, join in-house customised training tailored to your team’s specific needs, or opt for the ILM-assured online course if you prefer flexible pacing or cannot attend in person. All learners also receive 6 months’ access to Skillshub’s eLearning platform plus support via email/phone to help embed what they learn.
Make An Enquiry
Please call us on 0333 320 2883, email us at info@mtdtraining.com or complete our form below with any questions that you may have and we will get back to you.