Communication barriers exist all around us. Misinterpretations abound in our discussions with team members. We delete, distort and generalise information in every conversation. And yet we think we clearly understand what others are saying and why they are saying it.
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Written by Sean McPheat
CEO of MTD Training and Amazon bestselling author. Sean writes about leadership, business, and personal growth, drawing on 20+ years of experience helping over 9,000 companies improve performance.
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Updated on: 28 March, 2011
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