Tips, advice and musings to help you improve your management
and leadership skills
January 16, 2017
A business card is just a small piece of paper, but it can mean the difference between landing an important client or making a vital connection or not.
Although the wording and the layout of these documents are typically pretty standard, read this article to consider how to perfect your business card. Learn More
January 11, 2017
Although it may take a long time to pronounce it, The Vroom-Yetton-Jago Normative Leadership Decision Model’s aim is to save you time by making the decision-making process faster and easier.
While some people are able to make decisions on the spot without second guessing themselves, this ability is not innate to all of us. Learn More
January 9, 2017
An email signature is an often overlooked area where professionals can let other people learn more about themselves, their business and their contact information.
Some of us simply sign our name at the bottom of emails we send out, while others only include a phone number. Learn More
January 3, 2017
Whether you have just been promoted to a managerial role, or you are simply looking to improve your leadership skills, most sources will tell you the most important skill all managers need is good communication.
It’s easy enough to say that leaders must be able to explain their thoughts clearly and listen to their staff, but what does communication competence actually consist of? Learn More
December 14, 2016
In order to have a good relationship with your clients, you need to have an open line of communication.
They must feel comfortable coming to you with questions, or bringing up concerns; otherwise, they may take their business elsewhere if they can’t address issues so you can help them. Learn More
December 12, 2016
If you are not good at small talk, it can lead to big disadvantages in the business world.
Although commenting about the weather or the latest sports scores may seem trivial to you, having the ability to initiate, or at least, participate in trivial conversations can help you navigate networking events, open the door to attracting potential new business and give you something to say to your own boss at corporate affairs. Learn More
December 9, 2016
Businesses must stay ahead of the game, and, as such, continuous improvement must be implemented.
However, doing this is no easy task, and one that takes time and effort to study the latest developments, decide if they are right for the organisation, and then make sure they are sustainable. Learn More