building a successful team

How Does A New Manager Build Successful Teams?

March 27, 2015

building a successful teamWhen new managers start on the job, they usually have a hard task of assembling a team.

Whether this requires utilising existing employees, or adding new members, this process is not always as smooth as one would like it to be. Existing employees can be resistant to a change in leadership, and not respect or follow your directives. Learn More

conflict in business

Is Conflict Actually A Good Thing In Business?

March 25, 2015

conflict in businessConflict has a negative image associated with it.

Most of us try to stay away from conflict, choosing to separate ourselves from the stress that comes with yelling matches and disagreements. Learn More

Connecting with team

3 Ways To Successfully Connect With Your Staff

March 23, 2015

Connecting with teamMore and more supervisors are beginning to understand that in order to have loyal and productive staff, they need to take the time to develop relationships with the employees. Learn More

Employee discussions

Employee Discussions: Learning Tool Or Distraction?

March 20, 2015

Employee discussionsWhen it comes to training a multi-generational workforce, a great debate exists regarding the use of discussions in the training classroom. Learn More

Global computer Network on abstract background

How To Train The New Virtual Generation

March 18, 2015

The Virtual GenerationOne of the greatest challenges in the realm of training is the generational differences found amongst adult learners.

While Boomers generally prefer a more traditional classroom setting based on a clear, unidirectional transfer of information from the instructor to the learner, later generations are starting to buck this model and take charge of their learning experiences. Learn More

Hand holding a rising arrow, representing business growth.

3 Ways As A Manager You Can Help Your Business Grow

March 16, 2015

Business GrowthIf you are supervising  a department or an entire company, as a manager, one of your duties must be to help the business grow. Learn More

multiracial hands together

How To Develop Trust With Your Colleagues

March 13, 2015

Staff Team TogetherIt is hard for some managers to step back and share control with their staff.

Whether the employees have made mistakes in the past, or you simply can’t relinquish control, not having confidence in your team members can lead to negative consequences at the office. Learn More


How To Train Staff In Customer Service

March 11, 2015

CoachCustomer service is imperative for establishing and maintaining a loyal customer base. In organisations where employees interact with clients directly, managers need to train staff to provide excellent customer service. Learn More