Apprenticeship Programme Overview
This is an ideal programme for a Team Leader or Supervisor who is in a first line management role responsible for managing a team to deliver clearly defined outcomes or for those with operational and project responsibilities.
Whether working in the private, public or third sector and in all sizes of organisation, specific responsibilities will vary, but the knowledge, skills and behaviours needed will be the same whatever the role.
The Team Leader/Supervisor is responsible for providing direction, instructions and guidance to ensure the achievement of set goals through supporting, managing and developing team members, managing projects, planning and monitoring workloads and resources, delivering operational plans, resolving problems, and building relationships internally and externally.
This programme is fully customisable.

What Will Your Managers Improve?
Knowledge & Skills
- Leading People
- Managing People
- Building Relationships
- Communication
- Operational Management
- Project Management
- Finance
- Awareness Of Self
- Management Of Self
- Decision Making
Behaviours
- Takes Responsibility
- Inclusive
- Agile
- Professionalism

Developing Your Programme
Key to the success of your apprenticeship programme will be for MTD to work in partnership with you to develop your programme so that it reflects your mission, values and behaviours, harnesses core working practices, terminology and wherever possible aligns to or embeds in house training opportunities.
Working in partnership with our curriculum experts we will develop a programme that is unique to your organisation.
The programme will be designed around your exact requirements to ensure that you receive real, tangible outcomes that can be evidenced in the workplace.
Below is some further information about the entry criteria and structure of the Team Leader/Supervisor Level 3 programme.
Programme Details
Programme
This programme takes a minimum of 12 months to complete. We’ll create a development schedule that aligns with your business requirements and availability of your people.
Requirements
Learners will be required to have or achieve level 1 English and Maths and to have taken level 2 English and Maths tests prior to completion of their Apprenticeship.
English Support?
Learners will be supported to develop and improve their English and maths skills prior to sitting their Functional Skills exams by our specialist functional skills trainers.
Skills & Behaviours
Achieved through a programme of masterclass workshops, tasks, activities and research. The masterclasses can be delivered face to face or online delivered by our specialist trainers.
Coaching & Support
Learners will be required to demonstrate their skills, knowledge and behaviours in the work setting. This activity will be supported by one of our experienced skills coaches.
Assessment
Throughout their apprenticeship journey, learners will be given support to develop their understanding and approach to completing their end point assessment.

Programme Structure
This programme has been designed in a way that will maximise the performance of each learner. Learning the theory of a topic is great but it’s what the learner does to embed the learning and actually use it, that matters most.
All learning is reinforced with ongoing coaching, online resources and off-the-job activity to bring it all to life.
Each part of the programme supports the learner to apply their knowledge and skills via INTENT – IMPLEMENT – IMPACT.
- What did they plan to change?
- What did they change and how?
- What impact did it make?
Initial workshop and event about the programme and how to get a high grade.
Practical and engaging. Can be classroom based or delivered virtually. Run by best in class trainers.
To take in-between masterclasses and to help embed the learning. Self-study and in the flow of work resources.
Held between the learner, employer and skills coach to monitor progress and to make any adjustments.
End of programme assessment. Consists of activities like observations, evidence, tests and discussions.
Creation of a pre-programme learning and development plan. Includes goal setting and actions.
One to one development with a designated skills coach. Covers skills and an assessment progress review.
20% of the learner’s total working hours is used for “off-the-job” learning and development activities.
Our designated skills coaches will always be on hand to help your learners all throughout the programme.
Learners gain a pass, merit or distinction from their end point assessment based on their results.

Programme of 5 x 1-Day Masterclasses
Our masterclasses are facilitated by best in class trainers for each topic. Content, activities, tasks, exercises and discussions are covered before, during and after each session to bring the learning to life and to ensure that it is implemented.
- Leading and Managing People
- Building Relationships | Communication
- Operational Management
- Project Management and Finance
- Awareness of Self | Feedback
Leading and Managing People
The following topics will be covered before, during and after each masterclass and as part of the off-the-job learning:
- Leadership v Management
- Leadership styles and their application
- Coaching techniques for high performance
- Understanding culture, diversity and inclusion
- People and team management models
- Team dynamics and motivation
- Understanding HR systems and legal requirements
- Managing performance
Building Relationships and Communication
The following topics will be covered before, during and after each masterclass and as part of the off-the-job learning:
- Understanding customer and stakeholder management
- Different forms of communication and their application
- How to chair effective meetings
- Handling challenging conversations
- How to give and receive feedback
- How to facilitate cross team working
Operational Management
The following topics will be covered before, during and after each masterclass and as part of the off-the-job learning:
- Understanding organisational strategy
- How to implement operational/ team plans
- Managing resources
- Leading through change
- Understanding and using data and technology
- Organising, prioritising and allocating work
Project Management | Finance
The following topics will be covered before, during and after each masterclass and as part of the off-the-job learning:
- How to deliver a successful project
- Understand the project lifecycle and roles
- Managing resources, identifying risks and issues
- How to use relevant project management tools
- Understand organisational governance and compliance
- How to deliver ‘Value for Money’
- Monitoring budgets to ensure efficiencies and cost control
- Applying organisational governance and compliance to ensure effective budget controls
Awareness of Self | Feedback
The following topics will be covered before, during and after each masterclass and as part of the off-the-job learning:
- What is self-awareness?
- Understanding unconscious bias and inclusivity
- Learning styles and their application
- Effective time management techniques and tools
- Emotional intelligence – what is and how to improve it
- How to create an effective personal development plan

View our existing training programmes and those we have in the pipeline.

Understand the funding available for levy and non-levy employers.

Find out how to run a TNA within your organisation to identify skills gaps.
Get In Touch!
If you have got some training requirements in mind please call us on 0333 320 2883 or complete the online form below and tell us about what they are and we’ll get back to you with some options and costs.