Are you destructive or constructive in your approach to managing people? Destructive managers are critical and negative which demolishes moral, confidence and motivation. (more…)
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Being the ideal manager and achieving job satisfaction come high on many managers’ wish lists. So, what competencies do you need to master to be a great manager? Here are 7 top competencies for a manager to develop and work on and some additional resources...
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Before even considering someone for promotion it is recommended that you first know the reasons NOT to promote someone. These include; because they work hard, they need the money, you like them because they are like you or you want to stop them leaving! In...
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In the first two articles in this four part series we looked at how to manage people with the personality traits of analytical and then expressive people. These are two of four simple personality categories based upon those discussed in the book People Styles At...
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The days of the manager who says, ‘My way or the highway!’ have certainly changed. Managing through fear belongs back in the dark ages when the autocratic manager was king. (more…)
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One of the most popular sessions we cover in our management training is managing poor performance. We are asked many questions about specific people in their teams who are just not performing as they should. (more…)
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Leading team members to improve their performance is probably the biggest topic of conversation that we have on our management courses. Most managers ask how they can encourage people to accept responsibility for their own performance, rather than having to force or tell people what...
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“An object at rest tends to stay at rest and an object in motion tends to stay in motion with the same speed and direction unless acted upon by an outside force” – Isaac Newton’s First Law of Motion. (more…)
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Do you like to influence people? Have you got knowledge of your subject to the extent that others could benefit from your experience? If so, you are or could be an effective expert that people take notice of and listen to. (more…)
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We had an interesting question this week on our management course that opened up a good discussion on leadership. The question came from a new manager who had been promoted from among his peers and was now managing people who were much more knowledgeable and...
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The European Foundation for Quality Management (EFQM) Excellence Model is based on the premise that excellent results with respect to performance, customers, people and society are achieved through partnerships, resources and processes. The model explains performance gaps and identifies improvement directions. I’ve used it a...
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What Makes An Ideal Manager? I’ve asked that question of many people on courses and they all come out with different answers, which is what should be expected. There are so many opinions about this subject, simply because it is so subjective! However, the truth...
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