Tips, advice and musings to help you develop your skills
February 14, 2017
How many times have you had an employee miss an important due date because they claimed they didn’t hear you announce the correct one?
Or, how often do your staff members claim they can’t recall you ever mentioning a new project? Learn More
January 3, 2017
Whether you have just been promoted to a managerial role, or you are simply looking to improve your leadership skills, most sources will tell you the most important skill all managers need is good communication.
It’s easy enough to say that leaders must be able to explain their thoughts clearly and listen to their staff, but what does communication competence actually consist of? Learn More
December 14, 2016
In order to have a good relationship with your clients, you need to have an open line of communication.
They must feel comfortable coming to you with questions, or bringing up concerns; otherwise, they may take their business elsewhere if they can’t address issues so you can help them. Learn More
December 12, 2016
If you are not good at small talk, it can lead to big disadvantages in the business world.
Although commenting about the weather or the latest sports scores may seem trivial to you, having the ability to initiate, or at least, participate in trivial conversations can help you navigate networking events, open the door to attracting potential new business and give you something to say to your own boss at corporate affairs. Learn More
November 28, 2016
It’s beneficial for managers to think of ways to motivate their staff; however, it is just as vital to consider how you may unintentionally be demotivating them.
Are you doing either or both of the following two things that causes your team members to lose their drive to succeed? Learn More
November 2, 2016
As a team leader, how do you handle mistakes when they occur?
Common belief holds that mistakes are unacceptable in the workplace, but can that really stop them from happening? Learn More
July 22, 2016
When new managers are appointed, employers often evaluate their technical skills or industry-related experience before hiring them.
July 6, 2016
Managers must have good communication skills to run a successful organisation and lead effective teams.
However, it has been identified that people have different communication styles, each one having its own advantages and disadvantages. Learn More