When new managers are appointed, employers often evaluate their technical skills or industry-related experience before hiring them. However, managers need other valuable skills to effectively lead teams to do their jobs, as well. (more…)
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Managers must have good communication skills to run a successful organisation and lead effective teams. However, it has been identified that people have different communication styles, each one having its own advantages and disadvantages. (more…)
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Meeting and talking with others is an excellent way of honing your thinking skills and becoming a person that others seek out for advice and information. So here are some ideas when we want to improve our hit rate when conversing with someone. (more…)
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Strange question? Maybe. Few people actually think about the style they adopt when they are listening to another person. But there is value in doing so, and I’d like to share some ideas that may help your communications in the future. (more…)
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You have to exert influence in many ways on different people many times a day, whether it’s your boss, customers, staff, stakeholders, suppliers, colleagues or others. When you think about it, persuading is just another form of selling. If you need to influence another person,...
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Click on the cover below for the SPECIAL REPORT Communication barriers exist all around us. Misinterpretations abound in our discussions with team members. We delete, distort and generalise information in every conversation. And yet we think we clearly understand what others are saying and...
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