The Management Blog

Tips & advice to help you improve your performance


Information Management

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Dealing With Email Overload After Returning From Holiday

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It’s one of the biggest challenges you can face when you return from holiday. Dealing with all your emails that have come in while you’ve been away can be frustrating and time-consuming. CBS have come up with some ideas that are very helpful in determining the best way forward when you want to clear your inbox. Here are some of them: Learn More


Managing Communication And Information Through Push And Pull


Not so long ago, the era of broadcast media was when information was pushed on us. We had little choice on what we saw or experienced when we were watching training videos…whatever was on the film or in the book, we had little input or reply to. This was known as the era of ‘push’ communication. Learn More


Addicted To Your Inbox? Here’s What To Do


When you settle in to your day’s work, what’s the first thing you do? After coffee, chat and switching your brain on, of course?

Most will answer that we check our emails. Many will say we start answering our emails. Some will say we are addicted to emails.

Well, if you’re one of them, there is light at the end of the tunnel, hope at the end of despair, relief after the end of the stress. Learn More


Help! I Am Suffering From Paper Overload!

Many managers ask me about how to deal with email overload and we’ve covered that a number of times on our courses and in blogs. But I also get enquiries from people who are paper-holics, unable to tell me the colour of their desk because of the piles of paper they have on it.

So I want to give you some ideas of what to do if you suffer from this. All it takes is the will and the awareness to be organised. Learn More

To Blog Or Not To Blog? That Is The Question

I’m surprised by how many of our delegates on management courses say their companies don’t blog, or if they do,they are spasmodic and not measured as to their effectiveness.

Some benefits that can be achieved through corporate blogging include:

  • Increasing awareness of your company and your brand
  • Establishing your company as an authority in your field
  • Acting as an early warning system of any problems and giving you an avenue for  handling the situation in a proactive manner
  • Two-way communication makes people feel more confident in your company, and if they feel they are being listened to, they will tend to become more loyal.

Learn More

Succeeding At Outsourcing

Outsourcing has become very important to many companies due to its strategic implications and cost saving benefits, but many companies have not derived the most effective benefits from it. How can you ensure that if you outsource work, you stand the best chance of success?

Firstly, identify your company’s core and non-core activities. Your core activities are those items central to your successfully serving the needs of existing and potential customers in your markets. These are seen as adding value and giving you a distinct competitive advantage, and the process of identifying these activities should be carried out at a top management level. You should therefore build your capabilities around these core areas that are critical to your business success. All non-core business can then be outsourced. Learn More

Overwhelmed By Your Inbox – Here’s What To Do

Email has completely changed the way we work. Most managers we talk to consider themselves to be enslaved by the keyboard, unable to accomplish their daily tasks because of the amount of electronic, as well as paper, mail they receive.

What’s the best way of dealing with this? How can you proactively manage your in-box so it serves you, rather than the other way round? Learn More

Information Management

We’re going to continue our look at the different roles of managers by focusing today on a manager’s role when it comes to dealing with information. As we noted earlier this week, a manager is responsible for monitoring information, disseminating information, and acting as a spokesperson. Let’s take a closer look at what each of those tasks entails.

As a monitor it is your job to keep track of what information is coming in and going out of your organisation. In order to do this you must accept and review information that you receive (whether you asked for it or not) as well as ask the questions needed in order to obtain new information. Learn More