While at times it may seem like allowing employees free reign over their tasks is best, it’s important to remember that organisations have established methods of control for a variety of reasons.
Control methods are often put in place to make sure deadlines are met, to control the number of errors that are made, and to ensure overall success.
There are four main things control does for an organisation:
It helps everyone within the group adapt to environmental changes;
Reduce the instance of error;
Manage complexity within the organisation; and
Minimize operating costs.
Each of these factors is incredibly important, especially in today’s turbulent economy. No one can afford to make mistakes that cause us to lose clients or waste money on unnecessary expenses.
For example, a few years ago the beautiful fountain in front of the Travelers Insurance corporate headquarters in the US broke down.
It would have cost $60,000 to repair the fountain. Would you spend $60,000 on something like that today?
Of course, it would look terribly unprofessional to have a broken fountain outside the building, so the CEO instead authorized the company spend only $20,000.
They used that money to fill the fountain with dirt and plant a tree. In the end, they’ll save thousands of dollars because the tree will require very little maintenance.
In this New Year we’re going to take a close look at how well you control your organisation.
You’ll soon see how your communication, influential, management, and leadership skills must all come together in order for you to keep a tight grip on the reigns!
Mark Williams is a learning and development professional, using business psychology and multiple intelligences to create fascinating and quickly-identifiable learning initiatives in the real-world business setting. Mark’s role at MTD is to ensure that our training is leading edge, and works closely with our trainers to develop the best learning experiences for all people on learning programmes. Mark designs and delivers training programmes for businesses both small and large and strives to ensure that MTD’s clients are receiving the very best training, support and services that will really make a difference to their business.