Overview | Coaching Skills Training Courses
Coaching skills training for managers is a course designed to make a fundamental shift in your leadership style, from managing the work to developing the worker. Research from Gallup finds that 70% of a team’s engagement is influenced by their manager alone. Learning how to coach is the key to unlocking that engagement.
When combined with management training, coaching skills create a well-rounded approach that strengthens both day-to-day leadership and long-term development.
This course teaches you how to stop being the ‘chief problem-solver’ for your team. You will learn the principles of non-directive coaching, where the goal is to ask effective questions that guide your people to find their own answers.
This approach is essential for new managers who need to build a capable team from the ground up, and for experienced leaders who want to stop being a bottleneck. As a specialist in this area, MTD Training is a provider of coaching skills training for managers that gives you a structured process for every development conversation.
Key Outcomes & Objectives
Here are the main skills you will be able to apply after this course:
- Apply the industry-standard GROW model to structure any coaching conversation effectively.
- Ask powerful, open-ended questions that encourage your team to find their own solutions.
- Use active listening techniques to understand the real challenges your team members are facing.
- Give constructive feedback that is forward-looking and inspires action.
- Help your team members take genuine ownership and accountability for their goals.
- Adapt your coaching style to the needs of different individuals.
- Build a more self-reliant, motivated, and capable team.
This Course Is Suitable For
This training is designed for any leader who is responsible for the development and performance of others, including:
- Managers and Team Leaders
- HR & L&D Professionals
- Supervisors
- Heads of Department
- Senior Leaders who coach other managers
- Project Managers
- Mentors within the organisation
- Anyone looking to adopt a more empowering leadership style.
Make An Enquiry Today
Please complete our enquiry form with
your requirements or give our team a call.
Course Content
Here is an example of an in-house, customised course we can run for you. We can deliver this course exactly as it is below, or we can tweak it to suit your requirements.
Introduction to Coaching
- Define what coaching is and why it is a powerful development tool.
- Understand what coaching is not and how it differs from other leadership approaches.
- Identify your personal coaching style and explore coaching as a leadership technique.
- Learn the various uses of coaching, including immediate feedback, regular check-ins, performance support, and ongoing development.
Coaching Models
- Gain a solid understanding of the GROW model and its practical application.
- Practise using the GROW model along with other effective models, such as GROWTH, OUTCOMES, and FUEL.
- Explore essential coaching techniques to apply within these frameworks for effective outcomes.
Giving Constructive Feedback
- Learn when and how to give feedback for the most positive impact.
- Master structuring feedback conversations using models like Situation-Behaviour-Impact (SBI) and Pendleton’s feedback process.
- Practise effective phrases and statements to guide feedback and maintain a constructive approach.
Building Coaching Skills
- Develop core skills for building rapport and trust with team members.
- Set SMART objectives and structure immediate, on-the-job coaching for regular 1-2-1s and performance meetings.
- Learn techniques for understanding learning styles and adapting coaching to support individual needs.
Understanding People and Motivations
- Gain insights into understanding the perspectives, beliefs, and values of others.
- Learn how these personal factors influence workplace behaviours and performance.
- Apply these insights to enhance team performance and build a supportive work environment.
Key Features
Coaching Skills Training
Learn the latest techniques and strategies to become an effective coach. Our training is delivered in an engaging format by expert trainers, making the concepts easy to understand and apply in real workplace settings.
Embed The Learning
Learning coaching skills is one thing, but applying them in day-to-day interactions is another challenge. That’s why our courses always includes way to embed the learning at work.
Certification
All our training solutions are assured by the Institute of Leadership and Management and are CPD certified. This assures you that the coaching training you receive meets the highest standards.
What Learners Say
Our learners often tell us that the coaching skills they gain in our courses help them lead more effectively and support their team’s growth. Please check out our independent Feefo reviews to see for yourself.
On-Going Coaching Support
All learners will receive 3 months access to our sister company Skillshub’s eLearning platform. They will also receive email and phone support that they can tap into.
Similar Learners
Our courses are ideal for those new to coaching or those who have never received formal training. Many learners share similar experiences, making the sessions supportive and collaborative.
Make An Enquiry Today
Please complete our enquiry form with
your requirements or give our team a call.
FAQs about Coaching Skills Training
What is Coaching Skills Training For Managers?
Coaching skills training for managers is a course that teaches leaders how to develop their people by asking effective questions rather than just providing answers. It’s about learning the difference between a ‘push’ style of communication, like mentoring where you give advice, and the ‘pull’ style of coaching. This course focuses on mastering the ‘pull’ approach to draw solutions out of your team members. This emphasis on moving from directive management to empowering conversations is also a core theme in managerial training, where leaders learn how to build capability rather than dependency.
This method helps you build your team’s capability for the long term, not just solve today’s problem. Over time, this frees up your own time and develops a more resilient and independent team.
As a specialist, MTD Training is a provider of coaching skills training for managers, and we deliver it through in-person workshops. The aim is to give you a toolkit that creates independence and continuous improvement within your team.
What Does The Training Cover?
The training is built around the simple, powerful, and industry-standard GROW model.
This gives you a clear and memorable four-step structure for any coaching conversation. Many of the techniques also complement appraisal training, since both require managers to set clear goals, explore reality, and create accountability in a structured conversation.
First, you’ll learn how to establish a clear Goal. This is about helping your team members define a meaningful outcome. Next, you will explore the current Reality, where you learn to use powerful questioning and listening to get an honest picture of the situation.
Then, you move to discussing Options, guiding them in brainstorming solutions without you giving the answer. Finally, you will establish the Will, where you help your team member commit to a specific action and build genuine accountability.
What Are The Key Benefits?
The key benefits of manager coaching skills are a more engaged and self-reliant team, a stronger talent pipeline, and more time for you to focus on high-value work.
A coaching approach directly improves your team’s problem-solving and critical thinking abilities. This creates a more independent team that requires less hand-holding.
These outcomes align closely with what is taught on leadership training courses, where managers learn how to empower people rather than control every decision.
A manager who acts as an effective coach is a primary reason why talented people stay. Research from PwC shows that development opportunities are the number one reason people look for a new job. Coaching is the most direct form of on-the-job development you can provide.
Finally, a strong coaching culture has a direct impact on business performance. The International Coaching Federation has linked organisations with strong coaching cultures to above-average financial results. By developing your people, you are making a direct investment in the success of your business.
What Are The Main Features Of This Training?
The course is led by an experienced facilitator with a clear focus on practical application. Everything you learn is grounded in what works in a real workplace, not just in theory.
At its center, the training is built around the simple and globally recognised GROW model. This gives you a reliable structure you can apply immediately in any coaching conversation.
This is a hands-on workshop, not a passive lecture. Much of the time is dedicated to practice sessions where you will apply the coaching model to common management scenarios and receive direct feedback in a supportive environment.
The course is also CPD certified and assured by the Institute of Leadership & Management, your guarantee of a high standard of quality.
Make An Enquiry
Please call us on 0333 320 2883, email us at info@mtdtraining.com or complete our form below with any questions that you may have and we will get back to you.