Coaching Skills For Managers

Coaching is the quickest and most effective method of developing members of staff. It’s something that is always covered on our Management Training.

Good coaching skills and performance management lead to self-motivation and an attitude that is oriented towards solutions and continual improvement rather than problems and avoidance. This course helps turn managers into effective coaches.

Below are indicative coaching skills training topics.

Select which ones you would like to make up your course or tell us what you need.

What Is Coaching All About?

• What is coaching?
• Why is it so effective?
• What coaching is not
• What’s your coaching style?
• Coaching as a leadership style
• The different uses of coaching i.e. immediate feedback, regular meetings, performance, ongoing development.

Coaching Models

• Using the GROW coaching model
• Practice and application of GROW
• Coaching techniques to use when working through the model
• Other coaching models
  • GROWTH
  • OUTCOMES
  • FUEL

How To Give Constructive Feedback

• When to give feedback and how
• Structuring a feedback conversation
• 2 models for giving effective feedback:
  • Situation-Behaviour-Impact
  • Pendleton’s feedback process
• Phrases and statements to use.
• Introduction and practical implementation of coaching models for:
  • Understanding learning styles
  • Building rapport and trust
  • Setting SMART objectives
  • Giving immediate/on the job coaching – Regular 121’s – Performance meetings

Understanding People & Their Motivations

• Understanding the world according to others.
• Understanding beliefs, values and impact on behaviours
• How to understand this and how to apply it to the working environment for performance improvement.

COMMERCIAL CLIENT EXAMPLES

NON-PROFIT CLIENT EXAMPLES