2-Day Essential Management Skills Course
Course Overview
“Essential Management Skills” will provide you with an excellent foundation in all the skills and behaviours required to be an outstanding manager to get the best from your people.
Managing the process and workload is just not enough nowadays. Instead, the modern manager needs to be able to motivate their team, be able to manage change, deal with difficult people, manage performance, they need to be able to coach and develop their staff – the list goes on!
After having attended this workshop, you will go back to the workplace with a toolbox full of management skills that you can use to guarantee your success in managing yourself and others.
This course is accredited with the Institute of Leadership & Management (ILM) and is also CPD accredited, which means that you have the opportunity to receive 2 certificates from attending this course.
You can attend this course along with others from different businesses or if there are a number of you, we can run this course as an in-house version and tweak anything that you need.
Who Will Benefit From Our Management Skills Course?
Our essential management course will benefit anyone who manages people, in particular:
- First Time Managers
- Supervisors
- Team Leaders
- Sales Managers
- HR Professionals
- Project Managers
- Change Managers
- New Managers
- Staff Who Have Had No Formal Management Training
With The Help Of This Course Delegates Will Be Able To:
- Motivate and inspire employees
- Coach and develop staff effectively
- Resolve conflicts quickly
- Build and lead high performing teams
- Gain enthusiastic cooperation
- Resolve performance issues quickly and effectively
- Delegate tasks with confidence
- Organise your time and workload
Essential Management Skills Training Agenda
Day 1
Introduction & Objectives
What Makes An Effective Manager?
Here we look at the difference between management and leadership. What are the key duties of a manager? What makes an outstanding manager?
Exploring Your Managerial Style/Potential
Take a managerial assessment to find out your current managerial style and how to use this back at the workplace, management styles team game, find out what your style means to your team and how to develop your managerial skills further
Coaching & Feedback Skills
Learn how to coach and give feedback to your staff members to help their personal and professional development. Learn different models of coaching and how to give positive and constructive feedback to apply these to fit the situation. i.e. formal coaching sessions, on the job coaching, reviews etc
Lunch
Communication & Influencing Skills
Learn how to be a master communicator and how to get your point across in a clear, concise and positive manner. Learn how to build rapport, the importance of non-verbal communication and how to influence others to see your point of view so that you sell your idea effectively. Learn how to communicate effectively in a remote environment if this is applicable to you.
Managing Conflict
Learn how to manage conflict on a one on one basis as well as managing conflict between members of your team. Learn communication and process techniques to be able to handle any conflict situation that may arise.
Close
Day 2
Delegation Skills
Learn why delegating is important and decide which of the seven levels of delegation is right for your team members.
Managing Performance
Learn how to set goals, objectives and put development plans together with your staff. Learn how to review performance and how to manage under-performers. Learn how to deal with difficult people in an effective manner.
Building High Performance Teams
Building highly effective and performing teams is an essential objective in your role. Learn how to gel all of the members in your team to work together and to exceed all targets that I asked of you.
Lunch
Time Management
Managing your time and juggling workloads is a difficult task. Learn how to prioritise your work and know how to manage conflicting priorities. Gain an appreciation of the difference between “importance” and “priority” and how to effectively delegate your work.
Motivation Skills & Understanding Others
Learn what makes people tick and what gets them out of bed in a morning and how to use this to your advantage. Learn how to elicit your staff’s motivations, values and beliefs and how to tailor your communications with them to motivate them to do an outstanding job in all that they do.
Close
Reviews From Previous Attendees
(Click to view)
Feedback from the last 100 managers who have attended this course
Area Knowledge Of The Subjects Presentation Skills Helpfulness Of The Trainer Variety Used In Delivery Methods | Average 9.3 out of 10 9.3 out of 10 9.4 out of 10 9.5 out of 10 |
Our trainers combine real-world management experience with a track record of delivering results.
Senior Management Trainer and Consultant
Mark has over 25 years of coaching experience and specialises in management development. He has supported managers at Peugeot, Citroen, and Jaguar Land Rover to lead with clarity and confidence. His practical approach helps managers deliver results through their teams.
Management Trainer and Consultant
Helen brings over 20 years of experience and holds a CIPD Certificate in L&D. She has worked with clients like the NHS, Age UK, and Thorntons. Known for her practical and engaging style, she helps managers step up, lead effectively, and create a positive impact across their teams and organisations.
Management Trainer and Consultant
Jose is a global management trainer with a CIM Diploma in Marketing. He has spoken at TEDx events. Combining certified coaching techniques with global experience, he helps managers build confidence, strengthen performance, and deliver results in fast-paced environments.
Locations
Heathrow
Eastern Perimeter Road
Hatton Cross, London
TW6 2SQ
Coventry
Dolomite Avenue
Coventry
CV4 9GZ
Central London
60 Pentonville Road
Angel Kings Cross, London
N1 9LA
Manchester Airport
Ringway Rd, Airport
Manchester
M90 3NS
After attending the course you will receive a CPD certificate as standard.
Following this manager skills training, you can also choose to take a short multiple choice assessment back in the workplace (based on the content covered across the 2 days), and upon passing you will also receive an ILM Assured certificate.
Therefore you will receive 2 accredited certifications.
Included Within The Registration Fee
- CPD certificate as standard (Optional ILM certificate)
- Course workbook and handouts
- Lunch and refreshments throughout the day
- Weekly management tips delivered via email to keep you sharp
- Access to our Skillshub learning platform with over 1,000 courses
- Unlimited email and telephone post course support from your trainer
- Access to our Skillshub learning platform with over 1000 engaging courses
Start/Finish Times
Start: 9:30am
Finish: 4:30 – 5:00pm
Please click on BOOK NOW below to reserve your place. We will then confirm the booking through email and will send you the joining instructions and invoice or check out your other Management Training options.